Settings and activity

297 results found

1. Ability to call short code numbers such as 311

   32 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 8, 2024

2. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 7, 2024

3. Get alert when a call queue is empty or without any online person

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 5, 2024

4. Show Toll-free minute usage in Service Web

   72 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 1, 2024

5. Separate ring for Desktop app and Mobile app

   222 votes

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   37 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   Mark supported this idea  ·  Aug 1, 2024

6. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 1, 2024

7. non-auto updating msi version of the desktop app

   17 votes

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   Implemented  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 17, 2024

8. Missed call report that shows all available users at the time of the missed call.

   45 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 15, 2024

9. Forward a voicemail to another extension

   39 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 9, 2024

10. Attaching pdfs to the text messages

    33 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 8, 2024

11. block spam / special numbers from sending me an MMS or SMS

    40 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 8, 2024

12. More than 4 People in a call

    11 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 4, 2024

13. option to add hotdesk to call queue

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 3, 2024

14. Block spam SMS to main number

    60 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 1, 2024

15. Increase Retention Period for Sent Faxes

    159 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 1, 2024

16. Caller ID name should be visible for Toll Free

    156 votes

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    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 28, 2024

17. Record/Archive All SMS Messages

    47 votes

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    Future Consideration  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 26, 2024

18. Delete bulk messages/Conversation in Unified App

    155 votes

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    Future Consideration  ·  60 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

19. Separate Outbound Calling Announcement

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

20. Call Queue - Ability to turn off missed call tagging

    97 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024