← RingCentral Ideas

Settings and activity

13 results found

  1. dial a number pause then dial an extension

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    David supported this idea  · 
    An error occurred while saving the comment
    David commented  · 

    I can't believe RC doesn't have this feature already.

  2. Hide Main Company Number on Multi-Site Accounts

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  3. Billing Cost Center data can't be downloaded to excel or csv.

    4 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    David shared this idea  · 

  4. Option to remove main company number for outbound caller ID settings

    41 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    David commented  · 

    We just setup a call center. We have no way of preventing our call center staff from using this as their outbound caller ID. Hence our main company number gets flagged as potential spam.

    David supported this idea  · 

  5. Outbound Caller ID Drop-down Alphabetical

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  6. Report outbound caller ID settings

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    David supported this idea  · 

  7. RingCentral for Outlook to Save Click to dial/Click to SMS settings

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    David shared this idea  · 

  8. Grouping audio device settings

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    David shared this idea  · 

  9. Edit and Change dialing timeout on polycom phones.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    David shared this idea  · 

  10. Backup and Restore Point for Admin Portal setup data.

    18 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Future Consideration  ·  AdminJessica H. (Admin, RingCentral) responded
    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.
    David shared this idea  · 

  11. Custom Answering Rule: Add Recurring Events for Holidays

    30 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  12. Copy Custom Answering Rules to other Sites

    29 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  13. Account-Wide Holiday Settings and/or Holiday Templates

    235 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US