Settings and activity

57 results found

1. Forward faxes to a external number

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jim supported this idea  ·  Jan 29, 2025

2. Please make that we could log in on extension to multiple computer applications

   9 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jim supported this idea  ·  Jan 28, 2025

3. Provision Mitel IP485G with Mitel BB424

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jim supported this idea  ·  Jan 21, 2025

4. Allow the option to disable 2FA on Entire Account

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jim supported this idea  ·  Jan 17, 2025

5. Performance report align with user call logs

   43 votes

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   New  ·  6 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Jim supported this idea  ·  Jan 15, 2025

6. Allow multiple people to call monitor at the same time

   59 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jim supported this idea  ·  Jan 15, 2025

7. Forwarding Main Company Number Calls Directly To An External Number

   22 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jim supported this idea  ·  Jan 10, 2025

8. SMS Signature

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jim supported this idea  ·  Jan 9, 2025

9. Disable "AI is taking notes" when on call

   62 votes

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   18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear your feedback and understand this is a pain point. Our product team is currently exploring options to get this addressed. Thank you!

   Jim supported this idea  ·  Jan 8, 2025

10. Intercom use within a shared line

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Jan 3, 2025

11. View call transcripts

    5 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Jan 2, 2025

12. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    40 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Dec 23, 2024

13. be able to transfer call/pick up a call from devices under 1 user extension

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Dec 10, 2024

14. Answer incoming calls from Jabra Headset

    2 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jim commented  ·  Nov 11, 2024  ·  Edit…  ·  Delete…

    Also Jabra Evolve 65E Answer-in button not working on accepting Incoming Calls.

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    Jim supported this idea  ·  Nov 11, 2024

15. Main greeting prior to the IVR, so the IVR menu can be repeated without repeating the main greeting.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Oct 24, 2024

16. The caller ID should be longer then 15 characters.

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Oct 23, 2024

17. Caller ID name support on mobile numbers

    57 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Oct 23, 2024

18. Caller ID for every extension

    78 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Oct 21, 2024

19. Ability to change line 1 and line 2 presence for Deskphones

    7 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Jim supported this idea  ·  Oct 11, 2024

20. Allow handling of multiple Call Queue calls

    106 votes

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    21 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Admins, learn how to set up this feature here!

    Jim supported this idea  ·  Oct 9, 2024