Settings and activity

21 results found

1. Feature Request: Preserve or Migrate Shared SMS Conversations When Disabling Shared Inbox or Business SMS Booster

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Jun 27, 2026

2. Admin Access to User Fax Messages with Enforced SSO

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Feb 10, 2026

3. Include Hot Desk Login/Logout Events in Audit Trail

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Jan 21, 2026

4. Enable Both SMS Link and Calendar Access Booking for AIR Appointments

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Jan 7, 2026

5. Availability of Translated RingSense Transcripts in Salesforce

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Jan 2, 2026

6. Improve Real-Time Manager Assignment Updates on RingSense Roster

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Dec 21, 2025

7. Enable Custom Field Mapping for RingSense–Zoho Integration

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Nov 29, 2025

8. Resize MMS pictures to fit within 1.4mb limits

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   Under Review  ·  19 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Nov 1, 2025

9. Improvement Proposal: Easier Call Blocking by Geographic Regions & International Calls

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Junardin Clave supported this idea  ·  Aug 5, 2025

10. Ability to remove the option to receive voicemail notification when receiving faxes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Junardin Clave supported this idea  ·  Aug 5, 2025

11. Adjust Call Recording Announcement Playback Timing

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Junardin Clave supported this idea  ·  Jul 18, 2025

12. Advocating Industry Support for SMS Messages Beyond 10 Segments

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Junardin Clave supported this idea  ·  Apr 18, 2025

13. Request to Align Call Outcome for Unanswered Calls with Voice Prompt to "No Answer" in Call Logs and Performance Reports

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Junardin Clave supported this idea  ·  Feb 23, 2025

14. Remove/Disable Reply with Voice Message option on the Incoming Call Pop Up

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Junardin Clave supported this idea  ·  Aug 7, 2024

15. Switch to toggle back to the Old RingCentral App Layout

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Junardin Clave supported this idea  ·  Mar 8, 2024
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    Junardin Clave commented  ·  Mar 8, 2024  ·  Edit…  ·  Delete…

    Customers should have an option to toggle back to the previous RingCentral Apps layout when software version is upgraded

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16. The ability to check performance reports of all call queues even though you're not assigned as manager to it

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Junardin Clave commented  ·  Mar 6, 2024  ·  Edit…  ·  Delete…

    There should be an additional permission parameter that we can tick through custom role that will allow access to the performance reports of users that are members of all call queues in the account. This should be different from user management permission as this type of custom admin should not have access to all user extensions but only the members of all call queues

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    Junardin Clave supported this idea  ·  Mar 6, 2024

17. Real-time Translator Be Included on MS Teams-RingCentral Integrations.

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Junardin Clave shared this idea  ·  Aug 9, 2023

18. Increase Retention Period for Sent Faxes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Junardin Clave shared this idea  ·  Aug 16, 2023

19. Delete contacts on mobile app

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Junardin Clave shared this idea  ·  Aug 21, 2023

20. Private Call Parking on Poly VVX 150

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Junardin Clave shared this idea  ·  Feb 5, 2024