← RingCentral Ideas

Settings and activity

28 results found

  1. Silent Monitor, Coach, Barge - Update prompt when user is already being monitored

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Merean Jerelie commented  · 

    Similar request to update prompt if the monitored call already ended - the prompt shouldn't be - You do not have permission to monitor the call. It should at least say that the call already ended.

  2. Unified status in Presence sync between MS Teams Embedded App and RC App

    32 votes
    6 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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    Merean Jerelie supported this idea  · 

  3. Include RingCentral Messages to Archive

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Merean Jerelie supported this idea  · 

  4. Export message data in a readable format like a conversation in the app

    22 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Merean Jerelie supported this idea  · 

  5. Headset control inside Citrix (VDI)

    2 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Merean Jerelie shared this idea  · 

  6. Allow super admin to delete member on first born group chat on RingCentral App

    25 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Merean Jerelie supported this idea  · 

  7. Feature to turn off auto answer when connected to Bluetooth

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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    Merean Jerelie shared this idea  · 

  8. Add Data Export for RingCentral Video Pro plan

    3 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Merean Jerelie shared this idea  · 

  9. add custom emojis

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Merean Jerelie commented  · 

    It would be helpful to add custom emojis or a logo to a text message.

  10. meetings that were scheduled for next week or whole month to be displayed in video section of rc app

    3 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Merean Jerelie commented  · 

    have the ability to choose the time range of scheduled meetings to be displayed on the rc app, not just for the current week

  11. Option to Delete Default Team

    12 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Merean Jerelie shared this idea  · 

  12. have an sms preview for the rc app

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Merean Jerelie shared this idea  · 

  13. The Call Queue Member becomes unavailable when in a meeting

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Merean Jerelie shared this idea  · 

  14. Include SMS on export data fields

    69 votes
    Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Merean Jerelie commented  · 

    Include SMS on export datahttps://ideas.ringcentral.com/ideas/CUSTCOM-I-3282

  15. Add the "ALL" Catergory in the Contacts for Mobile app

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Merean Jerelie shared this idea  · 

  16. Sync Default Cover Page from Service web and RC app

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Merean Jerelie shared this idea  · 

  17. Auto reply that number is disabled for SMS

    33 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Merean Jerelie commented  · 

    The customer wanted to send an auto reply to their clients saying that they do not have the SMS feature so they will not send SMS to them anymore. This is for their Compliance

  18. Ability to unsort extension in RC app > HUD

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Merean Jerelie shared this idea  · 

  19. Be able to reassign a task to a different team

    4 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Merean Jerelie commented  · 

    Allow other Assignees to move the task to a different team

  20. Admin to Disable Works with Google options for their users.

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Merean Jerelie shared this idea  · 
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