Settings and activity

29 results found

1. BEETEXTING ICON should be inside the the RC MOBILE app for easy access just like the desktop app

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merean Jerelie supported this idea  ·  Aug 28, 2025

2. Silent Monitor, Coach, Barge - Update prompt when user is already being monitored

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merean Jerelie commented  ·  May 29, 2025  ·  Edit…  ·  Delete…

   Similar request to update prompt if the monitored call already ended - the prompt shouldn't be - You do not have permission to monitor the call. It should at least say that the call already ended.

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3. Unified status in Presence sync between MS Teams Embedded App and RC App

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   7 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Merean Jerelie supported this idea  ·  Oct 8, 2024

4. Include RingCentral Messages to Archive

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merean Jerelie supported this idea  ·  Jun 28, 2024

5. Export message data in a readable format like a conversation in the app

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merean Jerelie supported this idea  ·  Apr 5, 2024

6. Headset control inside Citrix (VDI)

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merean Jerelie shared this idea  ·  Mar 21, 2024

7. Allow super admin to delete member on first born group chat on RingCentral App

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merean Jerelie supported this idea  ·  Mar 6, 2024

8. Feature to turn off auto answer when connected to Bluetooth

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   Under Review  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   Merean Jerelie shared this idea  ·  Jul 28, 2022

9. Add Data Export for RingCentral Video Pro plan

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Merean Jerelie shared this idea  ·  Aug 4, 2022

10. add custom emojis

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merean Jerelie commented  ·  Sep 30, 2022  ·  Edit…  ·  Delete…

    It would be helpful to add custom emojis or a logo to a text message.

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11. meetings that were scheduled for next week or whole month to be displayed in video section of rc app

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Merean Jerelie commented  ·  Nov 7, 2022  ·  Edit…  ·  Delete…

    have the ability to choose the time range of scheduled meetings to be displayed on the rc app, not just for the current week

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12. Option to Delete Default Team

    12 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Merean Jerelie shared this idea  ·  Nov 21, 2022

13. have an sms preview for the rc app

    40 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merean Jerelie shared this idea  ·  Nov 11, 2022

14. The Call Queue Member becomes unavailable when in a meeting

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Merean Jerelie shared this idea  ·  Dec 14, 2022

15. Include SMS on export data fields

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    Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merean Jerelie commented  ·  Feb 6, 2023  ·  Edit…  ·  Delete…

    Include SMS on export datahttps://ideas.ringcentral.com/ideas/CUSTCOM-I-3282

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16. Add the "ALL" Catergory in the Contacts for Mobile app

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merean Jerelie shared this idea  ·  Oct 17, 2023

17. Sync Default Cover Page from Service web and RC app

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merean Jerelie shared this idea  ·  Jul 24, 2023

18. Auto reply that number is disabled for SMS

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live as of 7/10/2025-- additional details have been added to the failure message.

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    Merean Jerelie commented  ·  Aug 23, 2023  ·  Edit…  ·  Delete…

    The customer wanted to send an auto reply to their clients saying that they do not have the SMS feature so they will not send SMS to them anymore. This is for their Compliance

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19. Ability to unsort extension in RC app > HUD

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merean Jerelie shared this idea  ·  Sep 12, 2023

20. Be able to reassign a task to a different team

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Merean Jerelie commented  ·  Sep 22, 2023  ·  Edit…  ·  Delete…

    Allow other Assignees to move the task to a different team

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