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Settings and activity

24 results found

  1. Have a report which shows all uses who have a divert on their phone

    23 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Barry supported this idea  · 

  2. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

    18 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Barry supported this idea  · 

  3. RingCX - Option not to count outbound queue calls within inbound reporting stats

    13 votes

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Barry supported this idea  · 

  4. Improve Recording Playback Audio Quality From Service Web

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Barry supported this idea  · 

  5. Allow poly phones to set call forward via the TUI (Telephone User Interface) to short extension

    20 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Barry supported this idea  · 

  6. Site specific directory, Hide the company directory from specific users only

    46 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Barry supported this idea  · 

  7. Audit Trail Enhancements

    203 votes

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    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Barry supported this idea  · 

  8. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

    50 votes

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    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Barry supported this idea  · 

  9. Provide additional Filters to allow a better customer experience when migrating users to Direct Routing

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Barry shared this idea  · 

  10. redirect all second calls AUTOMATICALLY from the RC App

    9 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Barry supported this idea  · 

  11. Forward from admin portal to phone mailbox

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Barry supported this idea  · 

  12. https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48082490-option-to-delete-default-team

    7 votes

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    0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Barry supported this idea  · 

  13. When an Admin has impersonated a user to perform Account checks, raise a test case etc. a formal notification is sent to said customer to e

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Barry shared this idea  · 

  14. Admin to be able to deny/allow individual users access to NG Numbers.

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Barry shared this idea  · 

  15. Allow Service Web to have the option to report "Service Web" in the drop-down menu to report issues.

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Barry supported this idea  · 
    Barry shared this idea  · 

  16. substitute Caller ID for bulk upload up to 60000

    45 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Enable Multiple Group Managers

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Adjust wording within RingCentral Desktop/Web App for setting Voicemail Greeting

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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