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3 votes
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103 votes
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17 votes
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18 votes
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154 votes
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74 votes
https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US
Joyce
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3 votes
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2 votes
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3 votes
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9 votes
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4 votes
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1 vote
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1 vote
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2 votes
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1 vote
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1 vote
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9 votes
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1 vote
Joyce
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1 vote
Joyce
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Customer wants to have an IVR key press option where in it will only play an announcement and the announcement can also have like an option for the callers to choose from.