Settings and activity

29 results found

1. Customize data retention

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonathan Benitez supported this idea  ·  Mar 7, 2024

2. ability to remove/gray out call queue status toggle for call queue members when not allowed in service web

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonathan Benitez shared this idea  ·  Jan 11, 2024

3. Separate the notification switch for missed calls, voicemails, faxes and texts on the mobile app

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonathan Benitez shared this idea  ·  Feb 13, 2023

4. Leave a group SMS

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonathan Benitez shared this idea  ·  Mar 30, 2023

5. Join RingCentral Video via mobile browser on iphones

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminPhillip Liu (Director, Product Management, RingCentral) responded

   Participants can join RCV meetings from Safari on iOS devices

   Jonathan Benitez shared this idea  ·  Mar 30, 2023

6. See call history of users we monitor via the RingCentral app

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonathan Benitez commented  ·  Apr 19, 2023  ·  Edit…  ·  Delete…

   Hi team,sending this request on behalf of a customer. They would like to have the ability to check on other users' call log from the RingCentral app. Currently, this is possible when admins check on the admin portal or when managers of user groups would check on the call log of their members from the admin portal. They would just like the same option to be available from the RingCentral app.

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7. bulk factory or password reset the phone devices

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jonathan Benitez shared this idea  ·  May 26, 2023

8. RingCentral Video participant list report

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jonathan Benitez shared this idea  ·  Jun 5, 2023

9. Extract SMS

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jonathan Benitez commented  ·  Oct 4, 2023  ·  Edit…  ·  Delete…

   Extract SMS log with message content as an admin for all or specific users.

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10. Add average handle time to business analytics' table section for users dashboard

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jonathan Benitez shared this idea  ·  Oct 30, 2023

11. Identify a saved contact using the company name

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jonathan Benitez shared this idea  ·  Jan 2, 2024

12. Create threads from messages

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    Implemented  ·  10 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Jonathan Benitez commented  ·  Dec 4, 2023  ·  Edit…  ·  Delete…

    Reply to a message in a collapsible sub-thread

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13. Add external call forwarding option to custom rule at auto-receptionist

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonathan Benitez shared this idea  ·  Nov 7, 2023

14. Increase or remove SMS storage limit of 5000 per folder

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jonathan Benitez shared this idea  ·  Jan 23, 2024

15. Intercom feature for PBX federated accounts

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonathan Benitez shared this idea  ·  Nov 7, 2023

16. Smart Routing Caller ID Number using Embedded App

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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17. Add an attachment (files, images, etc.) using HVSMS

    7 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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18. Show the original inbound display information in call queue overflow

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. MS Teams Mobile Mode

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Disable Auto Answer For Intercom

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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