← RingCentral Ideas

Settings and activity

29 results found

  1. Customize data retention

    40 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonathan Benitez supported this idea  · 

  2. ability to remove/gray out call queue status toggle for call queue members when not allowed in service web

    12 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jonathan Benitez shared this idea  · 

  3. Separate the notification switch for missed calls, voicemails, faxes and texts on the mobile app

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  4. Leave a group SMS

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  5. Join RingCentral Video via mobile browser on iphones

    1 vote
    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  6. See call history of users we monitor via the RingCentral app

    11 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Jonathan Benitez commented  · 

    Hi team,sending this request on behalf of a customer. They would like to have the ability to check on other users' call log from the RingCentral app. Currently, this is possible when admins check on the admin portal or when managers of user groups would check on the call log of their members from the admin portal. They would just like the same option to be available from the RingCentral app.

  7. bulk factory or password reset the phone devices

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  8. RingCentral Video participant list report

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  9. Extract SMS

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Jonathan Benitez commented  · 

    Extract SMS log with message content as an admin for all or specific users.

  10. Add average handle time to business analytics' table section for users dashboard

    5 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  11. Identify a saved contact using the company name

    3 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  12. Create threads from messages

    145 votes
    12 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    An error occurred while saving the comment
    Jonathan Benitez commented  · 

    Reply to a message in a collapsible sub-thread

  13. Add external call forwarding option to custom rule at auto-receptionist

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  14. Increase or remove SMS storage limit of 5000 per folder

    13 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  15. Intercom feature for PBX federated accounts

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jonathan Benitez shared this idea  · 

  16. Smart Routing Caller ID Number using Embedded App

    8 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  17. Add an attachment (files, images, etc.) using HVSMS

    7 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  18. Show the original inbound display information in call queue overflow

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. MS Teams Mobile Mode

    5 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Disable Auto Answer For Intercom

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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