Settings and activity

87 results found

1. Multiple User on Operator

   21 votes

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   New  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Nov 20, 2025

2. Improve AI Transcription

   39 votes

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   New  ·  4 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Nov 19, 2025

3. Call Recording Capacity Report

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 29, 2025

4. Forward a voicemail to another extension

   38 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 17, 2025

5. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   131 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 16, 2025

6. retrieving deleted fax, past data retention policy

   23 votes

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   New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 16, 2025

7. Audit Log from User Apps

   3 votes

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 13, 2025

8. View only company call logs permission

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Sep 19, 2025

9. incoming call waiting for call queues

   6 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Sep 10, 2025

10. Increase the voicemail time limit

    8 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Sep 2, 2025

11. MWI enable in the admin portal

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Aug 26, 2025

12. Canada - Individual's Name with Caller ID telephone number

    5 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Aug 25, 2025

13. Automatic Recording on RCV

    46 votes

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    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Aug 13, 2025

14. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    75 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jul 31, 2025

15. Displaying Caller ID Instead of Call Queue Name on Incoming Calls

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jul 30, 2025

16. External click-to-call links for Jupiter/RCV

    3 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jun 24, 2025

17. Download and save text message strings

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jun 19, 2025

18. A template where you can apply the customized RC App navigation Menu

    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jun 16, 2025

19. ability to check audit trail for more than 180 days

    22 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jun 2, 2025

20. Outbound call recording

    1 vote

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    1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Zanrakuzai commented  ·  May 22, 2025  ·  Edit…  ·  Delete…

    For Call Queue Outbound Call Recording, hoping this feature would be implemented.

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