← RingCentral Ideas

Settings and activity

61 results found

  1. Increase Retention Period for Sent Faxes

    81 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Zanrakuzai supported this idea  · 

  2. Hide phone number and caller id on HUD active call

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Zanrakuzai supported this idea  · 

  3. Hide my information about who I am speaking with from incoming calls

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Zanrakuzai shared this idea  · 

  4. Use Personal Mobile Numbers for Ringout Caller ID

    4 votes
    Needs More Information  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Zanrakuzai commented  · 

    Hi,

    Is there any functionality from within RingCentral for an end user to authorize the personal cell number to be used as the caller ID when initiating calls through RingCentral?

  5. Customize Settings for Message Only Extension Email Notifications

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Zanrakuzai supported this idea  · 

  6. Beeping tone when when the other party hang up the call

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Zanrakuzai supported this idea  · 

  7. voicedrop

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Zanrakuzai shared this idea  · 

  8. Arrange call queue list members based on the Rotation

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  9. Extension to Extension for Calling only

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Zanrakuzai shared this idea  · 

  10. Limited access on the RC app to a specific user

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Zanrakuzai commented  · 

    We need to set setup a number of phone extensions to not be able to call outside the building.

    Essentially, I would like to allow certain phones to only be able to call internal extensions. Preferably we would like them to be limited to which extensions they can call.

    Zanrakuzai supported this idea  · 

  11. Call handling directly ringing the next extension.

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Zanrakuzai supported this idea  · 

  12. Caller ID name should be visible for Toll Free

    135 votes
    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Zanrakuzai supported this idea  · 

  13. Company directory | possibility to block certain accounts

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  14. Sync Contact Directory between Polycom and Admin Portal

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Zanrakuzai supported this idea  · 

  15. Option to disable the option of automatically sending a "Welcome Email

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  16. increase for non-profit organization SMS allotment

    3 votes
    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Zanrakuzai shared this idea  · 

  17. Forward calls from user extension to company main number

    15 votes
    4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Zanrakuzai supported this idea  · 

  18. Call queue: Able to show the total calls and total answered calls of the call queue members within 30 secs excluding abandoned call

    5 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Zanrakuzai supported this idea  · 

  19. Allow RingCentral direct number to receive 2FA access code

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Zanrakuzai supported this idea  · 

  20. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Zanrakuzai supported this idea  · 
    An error occurred while saving the comment
    Zanrakuzai commented  · 

    When looking at audit trail, we need to see more accurate posting for people setting to DND, locking the computer, logging out of queues etc. Currently the only entry is called "user set DND to Off" or "On

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