Settings and activity

85 results found

1. IVR Caller ID - Site Number / Phone number dialed showing on App & Deskphone IVR

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Zanrakuzai supported this idea  ·  Oct 23, 2025

2. Forward a voicemail to another extension

   38 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 17, 2025

3. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   129 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 16, 2025

4. retrieving deleted fax, past data retention policy

   23 votes

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   New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 16, 2025

5. Audit Log from User Apps

   3 votes

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Oct 13, 2025

6. View only company call logs permission

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Sep 19, 2025

7. incoming call waiting for call queues

   6 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Sep 10, 2025

8. Increase the voicemail time limit

   7 votes

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Sep 2, 2025

9. MWI enable in the admin portal

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Zanrakuzai supported this idea  ·  Aug 26, 2025

10. Canada - Individual's Name with Caller ID telephone number

    5 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Aug 25, 2025

11. Automatic Recording on RCV

    46 votes

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    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Aug 13, 2025

12. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    75 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jul 31, 2025

13. Displaying Caller ID Instead of Call Queue Name on Incoming Calls

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jul 30, 2025

14. External click-to-call links for Jupiter/RCV

    3 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jun 24, 2025

15. Download and save text message strings

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jun 19, 2025

16. A template where you can apply the customized RC App navigation Menu

    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jun 16, 2025

17. ability to check audit trail for more than 180 days

    17 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  Jun 2, 2025

18. Outbound call recording

    1 vote

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    1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Zanrakuzai commented  ·  May 22, 2025  ·  Edit…  ·  Delete…

    For Call Queue Outbound Call Recording, hoping this feature would be implemented.

    Save Submitting...

19. Add Contact Profile Photo in the Windows App and Android App

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  May 13, 2025

20. Super Admin Role But Read Only

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Zanrakuzai supported this idea  ·  May 5, 2025