Settings and activity
63 results found
-
224 votes
Hello everyone, this has been implemented in 22.3.1. This version of the app was rolled out to all accounts over 8/25-8/31. No additional action is required to initiate the feature on the app, please confirm you are on at least 22.3.1.
This feature allows for caller ID to transfer in these scenarios.
Warm/Consultative Transfer:
- Incoming call from PSTN/RC # to RingCentral and transferred to RC number
Blind Transfer:
- Incoming call from PSTN/RC # to RingCentral and transferred to RC number
- Incoming call from PSTN/RC # to RingCentral and transferred to RC voicemail
The feature requires the following endpoints to work successfully. This applies to both the user invoking the transfer as well as the user who is the destination of the transfer.
Desk phones: Any Poly, Avaya or Unify models.
RingCentral App: Version 21.4.30 or later
RingCentral Mobile App: Version 22.1.10 or later
RingCentral Phone App: Version…
Jan
supported this idea
·
-
102 votesJan
supported this idea
·
-
5 votesJan
shared this idea
·
-
22 votesJan
shared this idea
·
-
1 voteJan
shared this idea
·
-
2 votesJan
shared this idea
·
-
2 votesJan
shared this idea
·
-
1 voteJan
shared this idea
·
-
19 votes
An error occurred while saving the comment -
1 voteJan
shared this idea
·
-
58 votes
An error occurred while saving the comment Jan
commented
It will be helpful if we can integrate the SMS service with their internal appointment systems to send automated SMS reminders of their appoitnment
-
7 votesJan
shared this idea
·
-
41 votes
An error occurred while saving the comment Jan
commented
It would be great if we can allow transferring incoming calls to the main site to an external phone number
-
6 votes
-
124 votes
-
46 votes
-
16 votes
-
3 votes
-
2 votes
-
9 votes
It will be helpful if we have can have RingCentral Video Meeting added to our existing Archiver.