Settings and activity

86 results found

1. Allow to Customize the Default Tab when Opening the RingCentral App

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Jan shared this idea  ·  Jul 22, 2025

2. Mobile app as endpoint of RingCX

   43 votes

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   Planned  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Jul 2, 2025

3. Ability to transfer RingEX calls directly to RingCX Users

   19 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Jun 23, 2025

4. Improve your support web site and standardize your support practices with a customer focus

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Apr 22, 2025

5. Support breadcrumb structure in support site

   3 votes

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   Planned  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Apr 22, 2025

6. Add "case portal" tab or link in support site

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Apr 22, 2025

7. Shared SMS were multiple users can receive and send SMS on specific number

   1,446 votes

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   Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Apr 18, 2025

8. Analytics Report view on RingCentral App

   7 votes

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Apr 17, 2025

9. Report for Users Login, Usage and Activity on RingCentral app

   26 votes

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   New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Jan supported this idea  ·  Apr 17, 2025

10. Ability to remove the deleted users from the performance report

    33 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Apr 10, 2025

11. Suppress deleted call queue members from Call queue analytics

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Mar 25, 2025

12. Remove old or inactive users from Business Analytics

    9 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Mar 25, 2025

13. Cross-Site Access Management Enhancement

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Mar 25, 2025

14. AI Notes user access

    16 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Jan shared this idea  ·  Mar 13, 2025

15. quality assurance form

    1 vote

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    New  ·  0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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    Jan shared this idea  ·  Feb 27, 2025

16. Allow Option For RingCentral App to Not Ring if There is a Scheduled Meeting on the Calendar

    5 votes

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    New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jan shared this idea  ·  Feb 18, 2025

17. Have a single point of entry for faxes

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jan shared this idea  ·  Jan 22, 2025

18. reporting to show who is the manager of all call queues

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Jan supported this idea  ·  Dec 4, 2024

19. Add Unassigned Extensions to inventory to make it easier when adding new users

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jan shared this idea  ·  Nov 19, 2024

20. Recurrent User Report

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jan shared this idea  ·  Nov 12, 2024