Settings and activity

23 results found

1. Call Queue Bypass

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Jun 25, 2026

2. sms

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Jun 15, 2026

3. transfer

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   69 votes

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   Under Review  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Nov 10, 2025

4. Add the existing (warm) "Transfer" call control functionality to the "Requeue" feature. "

   23 votes

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   Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Nov 10, 2025

5. Warm Transfer Improvement

   15 votes

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   Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Nov 10, 2025

6. Automatic hold for warm transfers using integrated phone

   27 votes

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   Planned  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Nov 10, 2025

7. Ask first transfer creates a blind conference. Does not behave as expected.

   4 votes

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   Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Nov 10, 2025

8. Outlook Contact Sync with Subfolders

   41 votes

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   Future Consideration  ·  5 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Nov 3, 2025

9. UC Voicemail should have AI capabilities

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kurt supported this idea  ·  Oct 7, 2025

10. Allow Use of any Number as Caller ID by Any User from Any Site

    41 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kurt supported this idea  ·  Sep 24, 2025

11. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

    34 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kurt supported this idea  ·  Sep 24, 2025

12. entering a phone number with alphabetic characters in the app should resolve to a telephone number

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    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kurt shared this idea  ·  Sep 8, 2025

13. International Calling Blocked by RC

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kurt supported this idea  ·  Jun 10, 2025

14. User Extension Ability's to receive Fax using Play announcement Settings on missed Call

    15 votes

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    2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kurt supported this idea  ·  Dec 18, 2024

15. Company Cloud Recording File List

    4 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Kurt supported this idea  ·  May 6, 2024

16. Call Monitoring

    4 votes

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    1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Kurt supported this idea  ·  Apr 22, 2024

17. More efficient way to transfer to VM using the phone

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kurt shared this idea  ·  Jun 9, 2023

18. Simple transfer of iPhone contacts to RingCentral app

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    342 votes

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    Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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20. Maximum caller wait time in queue should include 45 secs

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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