Settings and activity

21 results found

1. RC app search by department

   51 votes

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   Planned  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tom Austin supported this idea  ·  Feb 13, 2025

2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   302 votes

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   Planned  ·  97 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Tom Austin supported this idea  ·  Jan 2, 2025

3. add calling function when in a chat

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   7 votes

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   Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Tom Austin supported this idea  ·  Dec 4, 2024

4. Extend Co-Recipents RCApp functionality to fax

   32 votes

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   2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Tom Austin supported this idea  ·  Sep 25, 2024

5. Multiple recipient for faxes and SMS

   234 votes

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   Under Review  ·  36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tom Austin supported this idea  ·  Sep 25, 2024

6. Attribute Mapping | Active Directory

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   31 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Tom Austin supported this idea  ·  Jun 12, 2024

7. New routing option for call queues that moves down a list of agents without referencing an idle timer.

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tom Austin shared this idea  ·  Feb 22, 2023

8. French Canadian language support

   29 votes

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   1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html

9. RingCentral for Salesforce: Ability to Customize RingCentral's CTI Session Timeout Setting

   5 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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10. RingSense Dashboard based landing page to drive adoption and insight

    60 votes

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    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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11. Allow multiple supervisors to monitor a call simultaneously

    60 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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12. Star codes to log in and out of a Call Queue on Deskphone

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. H.264 Support for CCX Phones

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Add an editable title to pinned posts

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Call Queue status as a Banner similar to DND

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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16. Display user "accepting queue calls" status in the HUD.

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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17. Company name in App - Multi-site

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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18. Archive all information at Admin Account settings

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Add prompt when clicking "Add User" if there are unassigned extensions available

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Keep Meeting Window on Top

    15 votes

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    Future Consideration  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Tom Austin commented  ·  Apr 1, 2022  ·  Edit…  ·  Delete…

    Option to keep meeting window on top so participants can click off the meeting and now lose it under other open windows.

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