Settings and activity

25 results found

1. Feature Request: Enhanced Support for Deskphones in User Settings Templates

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Jun 2, 2026

2. Shared fax for outbound sending

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Apr 8, 2026

3. Shared Fax Inbox in RC App for Departments

   41 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Apr 8, 2026

4. presence templates

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Nov 19, 2025

5. RC app search by department

   58 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Feb 13, 2025

6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   341 votes

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   Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Jan 2, 2025

7. add calling function when in a chat

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   7 votes

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   Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Dec 4, 2024

8. Extend Co-Recipents RCApp functionality to fax

   39 votes

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   2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Sep 25, 2024

9. Multiple recipient for faxes and SMS

   258 votes

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   Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Tom supported this idea  ·  Sep 25, 2024

10. Attribute Mapping | Active Directory

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    31 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Tom supported this idea  ·  Jun 12, 2024

11. New routing option for call queues that moves down a list of agents without referencing an idle timer.

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Tom shared this idea  ·  Feb 22, 2023

12. French Canadian language support

    29 votes

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    1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  Eugene responded

    See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html

13. RingCentral for Salesforce: Ability to Customize RingCentral's CTI Session Timeout Setting

    5 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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14. RingSense Dashboard based landing page to drive adoption and insight

    63 votes

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    Planned  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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15. Allow multiple supervisors to monitor a call simultaneously

    72 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. Star codes to log in and out of a Call Queue on Deskphone

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. H.264 Support for CCX Phones

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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18. Add an editable title to pinned posts

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Call Queue status as a Banner similar to DND

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. Display user "accepting queue calls" status in the HUD.

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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