Settings and activity

39 results found

1. Personal Link and Personal Meeting ID

   4 votes

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   Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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2. Configuring Dial-By-Name Directory Extensions at the Site Level

   62 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Display our company logo alongside Caller ID to outgoing call recipients

   14 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   April commented  ·  Feb 22, 2023  ·  Edit…  ·  Delete…

   I would also like to suggest the feature within Contact Center.

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4. Make the minimum password length 12 or more characters

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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5. Download SMS via RC App.

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

   18 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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7. Option to shorten the RC Webinar Invitation Link

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. New RingCentral - no date stamp for text messages from the day of

   111 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

9. Revise wording on MOS Analytics 'Needs attention' table

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Alert host when attendee joins meeting before host.

    8 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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11. Share video cloud recording with external parties

    109 votes

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    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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12. Hold CTRL + Zoom in via the mouse click wheel

    6 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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13. Read Receipt for SMS

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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14. Background noise cancellation

    22 votes

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    5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hello everyone, this is now available on Desktop and Mobile! Please ensure you are on the latest version of the app. Learn more about the setting here.

15. Nice in Contact Call Analytics

    23 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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16. Be able to automatically record meetings using templates and roles.

    17 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Ability for agent to stay on the line after transferring to an external number.

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. Desk Phone and Desktop application Sync

    86 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Mute incoming call notifications while currently on a call

    564 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio