← RingCentral Ideas

Settings and activity

76 results found

  1. Number Name as Identifier for RC for Google Chrome

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. An option in the application to separate the logs of the hotdeskphone log in vs to the regular in bound and outbound call

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Caller ID name support on mobile numbers

    68 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Auto detect calling number

    15 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  5. Include the Title/company name on the missed call layout

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Able to edit/Add contact of ongoing call

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Call Screening and Play Announcement

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    Lanica Anne commented  · 

    This is a new update from the RC Phone App that if a user has disabled accept call queue calls and changed from DND to available the queue status also changed to available. Call Queue Status should not change if User status is changed as well.

  9. Fax Icon pointed to the fax extension

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  10. Add notes on voicemail and arranging the voicemail

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Color Themes in the RingCentral App for Dark Mode

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  12. Turn off notification under Resource Center Tab in RingCentral App

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Super Admin full access to VM and SMS on the Admin Portal

    41 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  14. Please develop a "simple mode"

    18 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Needs More Information  ·  AdminJessica H. (Admin, RingCentral) responded
    We're excited to invite you to be a part of our beta program for the new desktop phone experience beta program. If you haven’t already reviewed the new experience, please take a look at a summary of it here. Please email ideas@ringcentral.com if you want to join the program! What you can expect from the beta program:Early access to new features: Be the first to try new features & updates.A chance to shape the product: Your feedback is incredibly important to us. You'll have a direct impact on the final product and the experience of all our users.Plan for your rollout: Get a head start on rollout planning & user communications. How to turn on the new desktop app experience: In the bottom right corner of the app, click settings. Click general at the top of the next menu. You will see a toggle to opt into the productivity tools…

  15. Voicemail should not be sent/saved if no key was pressed to reduce spam voicemails.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Pop up window for Internal Messaging

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Status Share can be seen under HUD and once the DND is off, it will clear the status share

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  18. Larger font for "Join from Browser"

    14 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  19. Import User's First and Last Name from Microsoft 365 to RC Desktop App.

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  20. have the capability of choosing less Play announcement for IVR

    8 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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