← RingCentral Ideas

Settings and activity

85 results found

  1. email client in RC app like Zoom

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    StrategiCom shared this idea  · 

  2. Auto-delete RingSense recordings under 1 minute

    34 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    StrategiCom supported this idea  · 

  3. Silence Transcribing Announcement

    20 votes
    New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    StrategiCom supported this idea  · 

  4. Mute In-Call Voice Notifications for Call Recording & Transcripts On

    78 votes
    Planned  ·  16 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    StrategiCom supported this idea  · 

  5. ability to automatically turn on RingCentral's Do Not Disturb (DND) feature when a user has any type of meeting (Teams, RingCentral itse...

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    StrategiCom supported this idea  · 

  6. Set Do Not Disturb when RCV, Teams, Zoom or WebEx meetings in progress

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    StrategiCom supported this idea  · 

  7. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    216 votes
    37 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
    StrategiCom supported this idea  · 

  8. Missed call report that shows all available users at the time of the missed call.

    34 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    StrategiCom supported this idea  · 

  9. Performance report refresh rate

    7 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    StrategiCom supported this idea  · 

  10. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

    29 votes
    3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    StrategiCom supported this idea  · 

  11. Analytics report for IVR key presses

    50 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    StrategiCom supported this idea  · 

  12. run user status report

    39 votes
    Under Review  ·  9 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    StrategiCom supported this idea  · 

  13. Ability to see when zero calls were made

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    StrategiCom supported this idea  · 

  14. Adding Custom Notifications within RingSense

    20 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    StrategiCom supported this idea  · 

  15. Add support for RCV into RingSense AI Assistant

    4 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    StrategiCom supported this idea  · 

  16. Agent Activity Report

    13 votes
    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    StrategiCom supported this idea  · 

  17. Add an OPT Out Signature line to SMS message automatically

    30 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    StrategiCom supported this idea  · 

  18. Comprehensive opt-out/opt-in process for RingEX SMS messages

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    StrategiCom supported this idea  · 

  19. Template library function for SMS

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    StrategiCom supported this idea  · 

  20. Retain the main number as SMS outbound caller id.

    32 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    StrategiCom supported this idea  · 
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