Settings and activity

85 results found

1. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

   64 votes

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   StrategiCom supported this idea  ·  Jul 23, 2024

2. SMS Outbound Caller ID Change

   80 votes

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   8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   StrategiCom supported this idea  ·  Jul 23, 2024

3. Share SMS Template across all users in the account

   42 votes

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   8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   StrategiCom supported this idea  ·  Jul 23, 2024

4. TEXT MESSAGE SMS NUMBER WE SENT FROM

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

   StrategiCom supported this idea  ·  Jul 23, 2024

5. SMS usage of main RC number to be available for all users

   67 votes

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   Future Consideration  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   StrategiCom supported this idea  ·  Jul 23, 2024

6. Add user while on a RCV

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   StrategiCom shared this idea  ·  Feb 2, 2021

7. RingCentral Outlook plugin for Mac

   4 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   StrategiCom shared this idea  ·  Dec 30, 2021

8. Include site info in HUD

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   StrategiCom shared this idea  ·  May 19, 2023

9. Deskphone pairing play voicemail

   27 votes

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   Future Consideration  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   StrategiCom shared this idea  ·  Dec 4, 2023

10. Configure phone buttons for items other than Presence

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Add Soft Key for Paging Devices and Overhead paging

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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12. Option to keep RingCentral phone call window open when answering from a paired deskphone

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Make Call Pickup Groups available in the HUD when Deskphone Pairing is on

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Add support for Yealink T54W with Deskphone Pairing

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Custom Emojis

    66 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Save Custom Status for Quick Access

    13 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    The app now remembers you last 6 statuses!

17. Customize Default Statuses for RingCentral Desktop/Phone App for Company wide

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Edit option for custom status

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Use the app in conjunction with a physical phone

    160 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This feature is currently in open beta and available for all!

20. Enable a true DND presence sync

    171 votes

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    19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!