← RingCentral Ideas

Settings and activity

56 results found

  1. Robocall Reporting

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  2. Add robocall blocking to user templates

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  3. enhancement on the robocall mitigation feature

    17 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  4. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  5. Audit Trail Scheduled Reporting

    11 votes
    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
    How important is this to you?
    Jonalyn shared this idea  · 

  6. Update the locked user access email being sent to Super Admin

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  7. Call Queue Status Unavailable while 'In a meeting'

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  8. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  9. Report that shows user Call Recording Status & Permissions

    3 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  10. Bulk upload for hotdesking

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Jonalyn shared this idea  · 

  11. Stop calls from coming when you are already in a call queue call

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  12. Feature Request: Super Admin Self-Service Contact Center Routing Change

    20 votes
    2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  13. Internal Call Only for Contact Center

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  14. Ability to allow a third-party member to listen to call recordings without sharing the recordings.

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  15. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

    10 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  16. Voice & messaging encryption

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  17. Assign phone numbers to CCRN in MVP Admin

    11 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  18. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    86 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  19. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

    7 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  20. Fax report

    19 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 
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