Settings and activity
22 results found
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4 votes
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39 votesBenny
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12 votesBenny
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2 votesBenny
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10 votes
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An error occurred while saving the comment Benny
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Make this an option by queue extension, so it's not affecting all the queues created under the site.
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116 votesBenny
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2 votesBenny
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205 votesBenny
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33 votes
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Yes please enable this feature. :)
Benny
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67 votesBenny
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155 votesBenny
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324 votesBenny
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1 voteBenny
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1,443 votes
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
Benny
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278 votes
An error occurred while saving the comment Benny
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Would also like this feature enabled please.
Benny
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46 votes
An error occurred while saving the comment Benny
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Please make this happen, this is an older Feature request, kinda weird how this hasn't been implemented yet.
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673 votesBenny
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31 votesBenny
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2 votesUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: Other · Admin →Benny
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82 votes
For those needing this feature, it's under the site settings->call recordings->there is a check box for "Allow mute in auto call recordings", this will give your agents the ability to mute sensitive information during the call; however, this check box affects all calls queue's that are programmed under the site you're making the change to.