Settings and activity

29 results found

1. "record user name" option for AIR stand-alone accounts

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Edit…  ·  Delete…  ·  Admin →
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   Marie shared this idea  ·  Mar 27, 2026

2. Call queue logs visibility for unavailable call queue members

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Marie shared this idea  ·  Dec 2, 2025

3. Merged call details in Analytics Portal

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Marie shared this idea  ·  Oct 23, 2025

4. Caller ID name support on mobile numbers

   95 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 18, 2025

5. control volume option for notification on RC App mobile

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jun 26, 2025

6. The ability to schedule DND

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jun 26, 2025

7. Set Numbers that can Override Do Not Disturb

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jun 26, 2025

8. Disable prompt to press 1 when receive call on external phone number

   21 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jun 9, 2025

9. Ability to access faxes for all extensions under one or multiple users/app

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jan 10, 2025

10. Outbound Calls Tagged as Robocall | RingCentral

    113 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Dec 17, 2024

11. Recover call recordings for past 90 days

    108 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Dec 9, 2024

12. Receive Google Verification Codes using RingCentral Phone Numbers

    23 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 20, 2024

13. Generate Report for calls being monitored

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 1, 2024

14. Report for Users Login, Usage and Activity on RingCentral app

    21 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Oct 18, 2024

15. Polycom Transfer to Directly Voicemail

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Oct 14, 2024

16. Option on the mobile app to set the default text ID

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 20, 2024

17. have the fax subject line appear in the FAILED fax transmission receipt

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 11, 2024

18. Administrator be able to see all users text messages

    57 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 10, 2024

19. Shared SMS were multiple users can receive and send SMS on specific number

    1,359 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Marie supported this idea  ·  Jun 10, 2024

20. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    158 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 10, 2024