← RingCentral Ideas

Settings and activity

21 results found

  1. Ability to access faxes for all extensions under one or multiple users/app

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  2. Outbound Calls Tagged as Robocall | RingCentral

    52 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  3. Recover call recordings for past 90 days

    73 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  4. Receive Google Verification Codes using RingCentral Phone Numbers

    13 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  5. Generate Report for calls being monitored

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  6. Report for Users Login, Usage and Activity on RingCentral app

    7 votes
    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  7. Polycom Transfer to Directly Voicemail

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  8. Option on the mobile app to set the default text ID

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  9. have the fax subject line appear in the FAILED fax transmission receipt

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  10. Administrator be able to see all users text messages

    41 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  11. Shared SMS were multiple users can receive and send SMS on specific number

    727 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    Marie supported this idea  · 

  12. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    115 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  13. SMS Monitoring

    38 votes
    8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  14. Caller ID name should be visible for Toll Free

    136 votes
    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  15. Schedule conference call on Someone's Behalf

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  16. Enable recording disclaimer in RCV

    9 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  17. Restore deleted text messages

    63 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Marie supported this idea  · 

  18. VRCPA RingCentral® Page Adapter

    1 vote
    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Marie shared this idea  · 

  19. Track info on when the numbers got blocked & unblocked

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Marie shared this idea  · 

  20. Unable to retrieve LOGS (CALL/SMS), FAXES & Voice messages after account migration

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Marie shared this idea  · 
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