Settings and activity

32 results found

1. The IVR Loop Count Limit

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Marie shared this idea  ·  May 28, 2026

2. enhancement on the robocall mitigation feature

   44 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marie commented  ·  Apr 29, 2026  ·  Edit…  ·  Delete…

   There should be an option to adjust the Robocall Mitigation sensitivity from 'High' to 'Medium' or 'Low'. This keeps the filter active but prevents it from being so aggressive that it catches our RingCentral support teams

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   Marie supported this idea  ·  Apr 29, 2026

3. option for changing the Outbound SMS ID when replying to SMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marie shared this idea  ·  Apr 10, 2026

4. "record user name" option for AIR stand-alone accounts

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Edit…  ·  Delete…  ·  Admin →
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   Marie shared this idea  ·  Mar 27, 2026

5. Call queue logs visibility for unavailable call queue members

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Marie shared this idea  ·  Dec 2, 2025

6. Merged call details in Analytics Portal

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Marie shared this idea  ·  Oct 23, 2025

7. Caller ID name support on mobile numbers

   98 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Sep 18, 2025

8. control volume option for notification on RC App mobile

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jun 26, 2025

9. The ability to schedule DND

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marie supported this idea  ·  Jun 26, 2025

10. Set Numbers that can Override Do Not Disturb

    6 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 26, 2025

11. Disable prompt to press 1 when receive call on external phone number

    21 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 9, 2025

12. Ability to access faxes for all extensions under one or multiple users/app

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jan 10, 2025

13. Outbound Calls Tagged as Robocall | RingCentral

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Dec 17, 2024

14. Recover call recordings for past 90 days

    111 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Dec 9, 2024

15. Receive Google Verification Codes using RingCentral Phone Numbers

    26 votes

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    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 20, 2024

16. Generate Report for calls being monitored

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Nov 1, 2024

17. Report for Users Login, Usage and Activity on RingCentral app

    22 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Oct 18, 2024

18. Polycom Transfer to Directly Voicemail

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Oct 14, 2024

19. Option on the mobile app to set the default text ID

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 20, 2024

20. have the fax subject line appear in the FAILED fax transmission receipt

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marie supported this idea  ·  Jun 11, 2024