Settings and activity

162 results found

1. Roles & Permissions that allow access to call recordings for a specific extension only.

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lizzie supported this idea  ·  Dec 29, 2025

2. Allow more than 10 people on a group SMS

   76 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 23, 2025

3. Assign 2 desk phones with 1 line

   43 votes

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   New  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 22, 2025

4. RingCentral Sync with Salesforce Contacts

   37 votes

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   Under Review  ·  7 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 18, 2025

5. Pause/Mute Recording Option for Internal Calls

   35 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 17, 2025

6. Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com

   22 votes

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   New  ·  5 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 2, 2025

7. customized the ringtone on the apps for specific caller

   6 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 7, 2025

8. Different Ringtones for Extensions and Numbers

   28 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 7, 2025

9. Multiple Ringtones for internal/external calls

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 7, 2025

10. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    97 votes

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    New  ·  21 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 24, 2025

11. SSO Report for users Enabled / Disabled

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 20, 2025

12. Enable the downloading of incoming and outgoing of fax report feature.

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 16, 2025

13. Toll free to Digital Line

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 29, 2025

14. Allow RingCentral direct number to receive 2FA access code

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 22, 2025

15. TCR/SMS Campaign Registration | Email Domain

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 5, 2025

16. Attach sent fax to transmission results

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 5, 2025

17. Enable AI transcription on Desk phone

    295 votes

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    Planned  ·  84 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 3, 2025

18. Call Routing Map Diagram

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 29, 2025

19. AI notes recovery

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 28, 2025

20. Allow customer to filter out Missed Call in the Call Logs or Analytics

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 28, 2025