Settings and activity

120 results found

1. Remove Missed call tracking for a Call Queue call.

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Mar 13, 2025

2. Access Analytics Reports and Call Queue Admin without changing the role and permission

   10 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Mar 13, 2025

3. Internal call recording per user disable feature for automatic call recording

   20 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 28, 2025

4. Super admin Role on the Account are capable of Data export / Message Data Export

   4 votes

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   0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 11, 2025

5. Stop others from spoofing our number

   58 votes

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   Planned  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 6, 2025

6. Automatic forwarding of calls to external number if there's an outage

   14 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 4, 2025

7. Performance report for 12 months (YTD)

   18 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 4, 2025

8. Option to download reports for all users call forwarding settings

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 30, 2025

9. Customized ringtone for Desk phone

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 21, 2025

10. Desk Phone and Desktop application Sync

    105 votes

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    Planned  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 21, 2025

11. Sync contacts from portal to deskphones

    56 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 21, 2025

12. adjust how AI notes summarize calls

    14 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 14, 2025

13. Presence & Pickup for Parked Calls for Yealink W Series

    5 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 6, 2025

14. Monitor HUD on android RC mobile app

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 17, 2024

15. add HUD feature to apple iphone app.

    121 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 17, 2024

16. Automatically warn people of possible upcoming weather conditions using SMS

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 10, 2024

17. Cloud Recording Audio

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 19, 2024

18. Phone call satisfaction feedback/survey

    14 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 18, 2024

19. Survey & Feedback after calls

    10 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 18, 2024

20. Option for the admin to view who disconnected the call

    35 votes

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    Under Review  ·  9 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 13, 2024