Settings and activity

141 results found

1. Include contents of SMS/MMS on the Logs

   153 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 20, 2025

2. Emergency External number

   2 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 13, 2025

3. Download Teams messages, including all reactions, images, files, and other documents shared within those messages.

   3 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Lizzie shared this idea  ·  Aug 13, 2025

4. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

   57 votes

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   Planned  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jul 30, 2025

5. Block all External Incoming Calls

   21 votes

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   New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jul 7, 2025

6. 2 factor authentication whatsapp

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   15 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jul 2, 2025

7. Main number will received a call and voicemail without using the direct extension

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 17, 2025

8. Mass calling

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 16, 2025

9. Allow multiple people to call monitor at the same time

   67 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 2, 2025

10. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 27, 2025

11. Emergency Setup for Outages

    18 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 19, 2025

12. Improve AI Transcription

    43 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 19, 2025

13. Assign co-host in RingCentral Video

    88 votes

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    Future Consideration  ·  20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 19, 2025

14. Shared SMS were multiple users can receive and send SMS on specific number

    1,359 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Lizzie supported this idea  ·  May 16, 2025

15. Support for SSO across multiple Entra ID tenants.

    134 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 9, 2025

16. CNAM feature for Canada

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    115 votes

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    Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Apr 8, 2025

17. Assign Call Delegation Assistants or Delegates on a user extension that is part of the call queue

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Mar 26, 2025

18. Disable Incming SMS Only

    19 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Mar 26, 2025

19. SMS Inbound/Outbound Reports

    4 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Mar 20, 2025

20. Increase contact maximum capacity

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Mar 19, 2025