Settings and activity

153 results found

1. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   84 votes

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   New  ·  15 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lizzie supported this idea  ·  Oct 24, 2025

2. SSO Report for users Enabled / Disabled

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 20, 2025

3. Enable the downloading of incoming and outgoing of fax report feature.

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 16, 2025

4. Toll free to Digital Line

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 29, 2025

5. Allow RingCentral direct number to receive 2FA access code

   18 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 22, 2025

6. TCR/SMS Campaign Registration | Email Domain

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 5, 2025

7. Attach sent fax to transmission results

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 5, 2025

8. Enable AI transcription on Desk phone

   291 votes

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   Planned  ·  83 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 3, 2025

9. Call Routing Map Diagram

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 29, 2025

10. AI notes recovery

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 28, 2025

11. Allow customer to filter out Missed Call in the Call Logs or Analytics

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 28, 2025

12. Separate Filter in Performance Report for Internal outbound call and External outbound calls

    12 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 27, 2025

13. Call queue member forwarding

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 22, 2025

14. Include contents of SMS/MMS on the Logs

    163 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 20, 2025

15. Emergency External number

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 13, 2025

16. Download Teams messages, including all reactions, images, files, and other documents shared within those messages.

    3 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Aug 13, 2025

17. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    59 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 30, 2025

18. Block all External Incoming Calls

    27 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 7, 2025

19. 2 factor authentication whatsapp

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    19 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 2, 2025

20. Main number will received a call and voicemail without using the direct extension

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 17, 2025