Settings and activity

157 results found

1. Position in Queue Announcement

   27 votes

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   Future Consideration  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Jan 27, 2025

2. Disconnect RCV Participants in Bulk

   7 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Jan 15, 2025

3. Ability to Change Implicit Team Names

   17 votes

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   New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Nov 20, 2024

4. Option to stop sync of HUD and desk phone

   10 votes

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   2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

5. Bring back the pre 2024 HUD on the desktop APP

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

6. Call Park Ringing | Add option to not ring on everyone's phones when a call is parked

   16 votes

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

7. Dialpad should be accessible on the HUD screen.

   18 votes

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   New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

8. HUD List Vertical Format vs Horizontal Format option

   35 votes

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   New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

9. HUD- ALL option is missing

   24 votes

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   New  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Oct 28, 2024

10. RingSense: Pull in/Filter Calls based on Duration

    21 votes

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    Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 25, 2024

11. RingSense QM Report - Interaction Arrival AI Analytics

    • 

    16 votes

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    Needs More Information  ·  5 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 25, 2024

12. Co-Recipient to Faxes

    11 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 25, 2024

13. Streaming Music / Message on Hold

    57 votes

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    New  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 11, 2024

14. Add account wide hold music option

    12 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 11, 2024

15. Call Recording Notification via Email

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Sep 9, 2024

16. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

    50 votes

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    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jul 31, 2024

17. Spanish Support for RingSense Transcription and Translation (to English)

    30 votes

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    7 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    See the Language dropdown in the Organization tab in Admin Settings.

    Jeff supported this idea  ·  Jul 30, 2024

18. WCAG (Web Content Accessibility Guidelines)

    36 votes

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    Planned  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jul 5, 2024

19. Hide gifs in messages

    5 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jul 2, 2024

20. Set the default virtual background for all users in an organization

    24 votes

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    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jeff supported this idea  ·  Jun 18, 2024