← RingCentral Ideas

Settings and activity

58 results found

  1. Enable the downloading of incoming and outgoing of fax report feature.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark supported this idea  · 

  2. i would like to show the number of pages per fax sent and received under call log

    12 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  3. Recurring Scheduled Faxes

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark supported this idea  · 

  4. Shared SMS were multiple users can receive and send SMS on specific number

    729 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

    Mark supported this idea  · 

  5. Assign custom company common fax cover sheet

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  6. Silent Install of RingCentral app. via Intunes

    19 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  7. Customer wants to add fax forwarding

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark supported this idea  · 

  8. Switch from Non- Auto Update to Auto Update app without having to Logout from PC

    4 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Mark supported this idea  · 

  9. IVR Key Press Identifier

    9 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark supported this idea  · 

  10. Recover all Details for Deleted User

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Mark shared this idea  · 

  11. Call Queue - Ability to turn off missed call tagging

    92 votes
    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Mark commented  · 

    calls that was answered on Call Queue that is set up to Simultaneous should not be tagged as Missed if the call was answered.

  12. Automatically join the video Meeting when clicking meeting invite

    3 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Mark shared this idea  · 

  13. Disable Accidental Key Press for Direct Dial

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mark shared this idea  · 

  14. Call Log Information for RingGroup

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Mark shared this idea  · 

  15. BLOCK MESSAGES THAT CONTAIN CERTAIN WORDS OR PHRASES

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Idle behavior shows users offline even though they are available and logged into RC.

    122 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Phone registration Log (Deskphone)

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Allow Blocking Outbound Calls by Number

    133 votes
    Under Review  ·  25 comments  ·  Phone & Messaging » Other  ·  Admin →
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