Settings and activity

83 results found

1. Merge 2 Teams /Group Chat in RC App

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 17, 2025

2. CNAM feature for Canada

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   111 votes

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   Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jan 6, 2025

3. Outbound Caller ID Limitations

   32 votes

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   New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 27, 2024

4. Audit Trail Enhancements

   271 votes

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   72 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Mark supported this idea  ·  Dec 5, 2024

5. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   117 votes

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   Planned  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Dec 2, 2024

6. Super Admin full access to VM and SMS on the Admin Portal

   65 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Nov 19, 2024

7. sms performance report

   67 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Nov 18, 2024

8. Ability to retrieve sent fax messages beyond 90 days

   27 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 29, 2024

9. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   134 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 15, 2024

10. Ability to Add UAE Numbers such as Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 8, 2024

11. ADD fax preview before sending the fax and cover page.

    35 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 30, 2024

12. Time out feature within IVR menu

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 27, 2024

13. Allow Users to log into more than one hot desk phone at a time

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 20, 2024

14. Alert users when being monitored

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 20, 2024

15. Combine All Subscription Reports in One Email

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 19, 2024

16. Auto Download Received Fax

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 9, 2024

17. Add Mitel Phones to the Supported Devices for Intercom Feature

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 9, 2024

18. Mitel phones to have the intercom working while the DND is enabled

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 9, 2024

19. Ability to Intercom from Mitel 6940

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 9, 2024

20. RC app search by department

    54 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 9, 2024