Settings and activity

83 results found

1. User administrative and compliance reporting

   17 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Mar 31, 2025

2. RingCX Queue/Global Phonebook used for Manual Outbound Calls

   49 votes

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   Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Mar 3, 2025

3. Option to remove main company number for outbound caller ID settings

   42 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Feb 28, 2025

4. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

   18 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Jan 28, 2025

5. share dashboard

   11 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Jan 23, 2025

6. Customizable Dial-by-Name prompt

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Jan 7, 2025

7. Block the ability to transfer calls from one site to another site

   22 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Jan 6, 2025

8. Ability to disable pop up on the incoming call using RingCentral app

   63 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Oct 11, 2024

9. Increase TCR Filters, to include sites and departments

   23 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Aug 7, 2024

10. Auto-Answer Calls

    26 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Cassandra supported this idea  ·  Jun 11, 2024

11. Live reports license availability statement

    4 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Cassandra supported this idea  ·  May 21, 2024

12. 911 Alert Routing

    72 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    Cassandra supported this idea  ·  Apr 11, 2024

13. Ability to Delete Video Call Notifications on the RingCentral App

    1 vote

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Cassandra shared this idea  ·  Nov 6, 2020

14. Ability to Edit Webinar Verbiage

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Cassandra shared this idea  ·  Dec 23, 2020

15. Multiple Screen Share

    7 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Cassandra shared this idea  ·  Sep 16, 2021

16. Ability to Set Ring Time for Desk Phones using a Template

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Cassandra shared this idea  ·  Jan 27, 2022

17. The Ability to Use the Prompts Library on Extensions (not just IVRs)

    11 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Cassandra shared this idea  ·  Oct 16, 2020

18. Audit Trail Enhancements

    208 votes

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    64 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

19. Messaging data export in a more legible format

    25 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Site specific directory, Hide the company directory from specific users only

    54 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded