Settings and activity

76 results found

1. Ability to disable pop up on the incoming call using RingCentral app

   36 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Oct 11, 2024

2. Increase TCR Filters, to include sites and departments

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Aug 7, 2024

3. Auto-Answer Calls

   26 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Jun 11, 2024

4. Live reports license availability statement

   4 votes

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  May 21, 2024

5. 911 Alert Routing

   71 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Cassandra supported this idea  ·  Apr 11, 2024

6. Ability to Delete Video Call Notifications on the RingCentral App

   1 vote

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cassandra shared this idea  ·  Nov 6, 2020

7. Ability to Edit Webinar Verbiage

   1 vote

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Cassandra shared this idea  ·  Dec 23, 2020

8. Multiple Screen Share

   5 votes

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Cassandra shared this idea  ·  Sep 16, 2021

9. Ability to Set Ring Time for Desk Phones using a Template

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cassandra shared this idea  ·  Jan 27, 2022

10. The Ability to Use the Prompts Library on Extensions (not just IVRs)

    11 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Cassandra shared this idea  ·  Oct 16, 2020

11. Audit Trail Enhancements

    192 votes

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    60 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

12. Messaging data export in a more legible format

    24 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Hide the company directory from specific users only

    10 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Forward Calls to the Main Site to an External Number

    10 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    44 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Reset and Assign

    10 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Dial-in option for Webinar Attendees

    12 votes

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    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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18. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Transfer call queue voicemails to external number during business hours

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Merging Calls in RingCentral harder to do in "New Layout"

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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