← RingCentral Ideas

Settings and activity

82 results found

  1. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    40 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  2. Option to remove main company number for outbound caller ID settings

    39 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  3. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

    18 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  4. share dashboard

    10 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  5. Customizable Dial-by-Name prompt

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  6. Block the ability to transfer calls from one site to another site

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  7. Ability to disable pop up on the incoming call using RingCentral app

    52 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  8. Increase TCR Filters, to include sites and departments

    17 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  9. Auto-Answer Calls

    26 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  10. Live reports license availability statement

    4 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Cassandra supported this idea  · 

  11. 911 Alert Routing

    72 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    Cassandra supported this idea  · 

  12. Ability to Delete Video Call Notifications on the RingCentral App

    1 vote
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Cassandra shared this idea  · 

  13. Ability to Edit Webinar Verbiage

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Cassandra shared this idea  · 

  14. Multiple Screen Share

    7 votes
    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Cassandra shared this idea  · 

  15. Ability to Set Ring Time for Desk Phones using a Template

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Cassandra shared this idea  · 

  16. The Ability to Use the Prompts Library on Extensions (not just IVRs)

    11 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Cassandra shared this idea  · 

  17. Audit Trail Enhancements

    205 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

  18. Messaging data export in a more legible format

    25 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  19. Site specific directory, Hide the company directory from specific users only

    48 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  20. Forward Calls to the Main Site to an External Number

    10 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
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