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Settings and activity

78 results found

  1. Customizable Dial-by-Name prompt

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Cassandra Champney supported this idea  · 

  2. Block the ability to transfer calls from one site to another site

    14 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Cassandra Champney supported this idea  · 

  3. Ability to disable pop up on the incoming call using RingCentral app

    38 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Cassandra Champney supported this idea  · 

  4. Increase TCR Filters, to include sites and departments

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Cassandra Champney supported this idea  · 

  5. Auto-Answer Calls

    26 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Cassandra Champney supported this idea  · 

  6. Live reports license availability statement

    4 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Cassandra Champney supported this idea  · 

  7. 911 Alert Routing

    72 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Cassandra Champney supported this idea  · 

  8. Ability to Delete Video Call Notifications on the RingCentral App

    1 vote

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Cassandra Champney shared this idea  · 

  9. Ability to Edit Webinar Verbiage

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Cassandra Champney shared this idea  · 

  10. Multiple Screen Share

    6 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Cassandra Champney shared this idea  · 

  11. Ability to Set Ring Time for Desk Phones using a Template

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Cassandra Champney shared this idea  · 

  12. The Ability to Use the Prompts Library on Extensions (not just IVRs)

    11 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Cassandra Champney shared this idea  · 

  13. Audit Trail Enhancements

    200 votes

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    61 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

  14. Messaging data export in a more legible format

    24 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Hide the company directory from specific users only

    11 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Forward Calls to the Main Site to an External Number

    10 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  17. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    44 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Reset and Assign

    10 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Dial-in option for Webinar Attendees

    15 votes

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    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Admin →
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  20. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    27 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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