Settings and activity

62 results found

1. Utilize the intercom feature without having to dial user extension

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Marc Bernalte supported this idea  ·  Sep 22, 2025

2. Allow call loop

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marc Bernalte supported this idea  ·  Aug 15, 2025

3. Recover call recordings for past 90 days

   98 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marc Bernalte supported this idea  ·  Jul 24, 2025

4. to remove the blocked option on outbound caller ID on admin portal

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marc Bernalte supported this idea  ·  Jul 23, 2025

5. Feature to remove the press 1 option on call queue calls

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Marc Bernalte supported this idea  ·  Jul 23, 2025

6. Integrate Microsoft Copilot with RingCentral

   2 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Marc Bernalte shared this idea  ·  Jul 23, 2025

7. Show Limited Extensions in Contacts

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marc Bernalte supported this idea  ·  Jul 7, 2025

8. Enable SMS for UK numbers

   108 votes

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   Future Consideration  ·  35 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marc Bernalte supported this idea  ·  Jun 24, 2025

9. Allow Restricted Global Emergency and Special Service Numbers as Extensions

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Marc Bernalte supported this idea  ·  Jun 6, 2025
   Marc Bernalte shared this idea  ·  May 8, 2025

10. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    129 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marc Bernalte supported this idea  ·  May 30, 2025

11. allow administrators to edit all live report, public and private

    15 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Marc Bernalte supported this idea  ·  May 29, 2025

12. Extending Call Log Retention Past 1 Year

    32 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marc Bernalte supported this idea  ·  May 19, 2025

13. Remove unnecessary column on Performance Reports

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Marc Bernalte shared this idea  ·  May 13, 2025

14. Setup Corporate Directory by Password for BYOD Other Phones

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Marc Bernalte shared this idea  ·  May 12, 2025

15. Detailed Transfer Call Report

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Marc Bernalte supported this idea  ·  Apr 9, 2025

16. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

    33 votes

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    3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Marc Bernalte supported this idea  ·  Apr 9, 2025

17. Provide full screen viewing of shared screen - hide toolbar

    21 votes

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    Planned  ·  3 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Marc Bernalte supported this idea  ·  Apr 1, 2025

18. List of Users Created For More than 1 Year

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Marc Bernalte supported this idea  ·  Mar 27, 2025

19. Dialing without area code

    16 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marc Bernalte supported this idea  ·  Mar 21, 2025

20. Include the EPOS Presence UC Headsets to our RingCentral Recommended Headsets.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marc Bernalte shared this idea  ·  Mar 18, 2025