Settings and activity

21 results found

1. Show Original Callers Number in Caller ID when Transferring calls

   32 votes

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   Implemented  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Mar 21, 2024

2. Add start Audio Conference to the RingCentral Unified App from RingCentral Phone App

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph shared this idea  ·  Feb 27, 2021

3. Prevent incoming calls when on a video call or meeting

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Adding the time the missed call was received

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Send Group Voicemails to a RingCentral Team

   84 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Mute incoming call notifications while currently on a call

   578 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

7. HUD pop out window on RingCentral app

   142 votes

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   Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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8. Multiple RingCentral Profiles, Simultaneously Logged In

   405 votes

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   30 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you! Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?What is a must have piece of that vs. nice to have ?

   We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating… more

9. Ability to disable "unmute with spacebar" in RCV meetings

   43 votes

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   1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   This isn't on our near-term roadmap, but we're tracking it as potential future work. We'll update this thread if that changes.

10. Suppress notifications to users when template changes are made or pushed

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Add Logitech Headset support (BETA) to the RC App

    45 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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12. Delete bulk messages/Conversation in Unified App

    156 votes

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    Future Consideration  ·  61 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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13. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    123 votes

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    29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminUserVoice Admin (Admin, RingCentral) responded

    Thanks for this feedback. Persistent annotations, reactions, and raise hand are all available today in the new RingCentral Video experience on desktop and browser. See Using annotations in a meeting.

14. macOS Universal Application - Apple Silicon M1

    35 votes

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    Implemented  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Please add a hand raise feature in RingCentral video

    20 votes

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    Implemented  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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16. Hide Contacts from RingCentral Contacts List

    51 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

17. Add Remote Control feature to RC Desktop App - Video

    194 votes

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    74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app.

    See Requesting and approving remote desktop control.

18. Ability to Download Qos Reports

    93 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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19. Combine HUD and APP into one app

    158 votes

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    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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20. Forward a voicemail message to another extension from RingCentral App, or by phone

    35 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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