← RingCentral Ideas

Settings and activity

12 results found

  1. Allow 911 notifications to be tied to specific Call Queues or Sites\Markets\Regions

    13 votes
    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Ian supported this idea  · 

  2. Allow 911 notification email/SMS recipients to be specified by location

    38 votes
    Planned  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    An error occurred while saving the comment
    Ian commented  · 

    Site specific 911 notifications would be very useful. The current all or nothing configuration is so broad that the users do not want it turned on

    Ian supported this idea  · 

  3. 911 Alert Routing

    77 votes
    4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    An error occurred while saving the comment
    Ian commented  · 

    911 notifications by site would be very useful. With the current all or nothing setup it is not a useful feature.

    Ian supported this idea  · 

  4. Add a Display name field to the Park Locations

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian shared this idea  · 

  5. add a phone without attaching it to a user.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ian shared this idea  · 

  6. Numerical tally of voicemails on Poly phones

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Ian shared this idea  · 

  7. Alert for Call Queue Voicemails in RingCentral App

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Desk Phone and Desktop application Sync

    98 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Call Queue voicemails available in RC APP and GUI interface

    65 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. Add ability for call queue managers or members to manage queue voicemails in the RingCentral Desktop App

    19 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  12. Call Queue Members able to access CQ voicemail

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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