← RingCentral Ideas

Settings and activity

119 results found

  1. Assign a ringtone to a number or group

    39 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Derrick supported this idea  · 

  2. RingSense: Customizable Powerskill Benchmarks

    22 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Derrick supported this idea  · 

  3. Increase HUD/Presence Contacts to 1,000

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Derrick supported this idea  · 

  4. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    104 votes
    Planned  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Derrick supported this idea  · 

  5. change dial by directory default audio

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  6. Turn Off Extension Dialing Options

    60 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Derrick supported this idea  · 

  7. Ability to group and sort HUD contacts

    11 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Derrick supported this idea  · 

  8. Looking to arrange HUD by Dept/group

    95 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  9. Allow for custom Dial by Name greeting.

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Derrick supported this idea  · 

  10. Block the ability to transfer calls from one site to another site

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  11. Add a wait time for call queues between 1 minute and 30 seconds

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  12. Add 40-45 Second to "Maximum Wait Time is Reached, send caller to" option under wait settings.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  13. Dark mode feature

    35 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  14. Disable HUD park notification

    28 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Derrick supported this idea  · 

  15. Call queue groups should also be visible on the HUD

    74 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Derrick supported this idea  · 

  16. add HUD feature to apple iphone app.

    116 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Derrick supported this idea  · 

  17. Integrate with eClinicalWorks

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Derrick supported this idea  · 

  18. Ability to answer Apple Verification Calls

    35 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Derrick supported this idea  · 

  19. Global Contact Sharing of your personal contacts to people in your company

    13 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Derrick supported this idea  · 

  20. Alert Ownership

    17 votes
    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    Derrick supported this idea  · 
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