Settings and activity

93 results found

1. Paging Group Device to Receive Page increase to 65 Devices

   42 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  May 20, 2025

2. Fax Notification Via Encrypted Email

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  May 13, 2025

3. Audit Trail Enhancements

   271 votes

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   72 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Joseph supported this idea  ·  Apr 24, 2025

4. Use Company Fax as Caller ID even assigned to user extension directly

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Apr 18, 2025

5. A separate storage for Voicemail messages and fax message

   7 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Apr 3, 2025

6. Unknown Caller Identification

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Mar 20, 2025

7. Stop others from spoofing our number

   59 votes

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   Planned  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Feb 3, 2025

8. Extending Call Log Retention Past 1 Year

   35 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jan 8, 2025

9. Custom Report

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph commented  ·  Dec 11, 2024  ·  Edit…  ·  Delete…

   The customer wants to set up a scheduled report that at the very minimum will provide the IP addresses of all connected VoIP phones (if they could swing it, they also like to include the serial number, signed in user, and user's assigned phone number).

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   Joseph supported this idea  ·  Dec 11, 2024

10. Restrict Email Updates to Authorized Domains in User Profile

    13 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 14, 2024

11. Reports for overflowed calls

    4 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 6, 2024

12. Use other international number as caller ID

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Oct 31, 2024

13. Analytics report for IVR key presses

    74 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Oct 31, 2024

14. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    117 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Oct 25, 2024

15. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Oct 23, 2024

16. maximum caller wait time in queue

    5 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Oct 23, 2024

17. CallerID Name in UK

    25 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Sep 30, 2024

18. Remove my background noise

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    11 votes

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    4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Sep 24, 2024

19. Option to receive security code via SMS or phone call for UK Customers

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Sep 24, 2024

20. Retrieved data for a deleted user extension

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Sep 19, 2024