Settings and activity

138 results found

1. Ability to answer queue calls even if user/extension in on DND

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Joseph supported this idea  ·  Feb 4, 2026

2. Limit users access to call recording

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Feb 3, 2026

3. speech-to-text

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Joseph shared this idea  ·  Feb 3, 2026

4. Allow incoming calls to route the call directly depending on the user's contact list

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jan 26, 2026

5. RC Fax account forwarding to external fax number

   36 votes

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   4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jan 26, 2026

6. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

   53 votes

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   7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jan 15, 2026

7. Conference + Transfer Feature

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Dec 17, 2025

8. Prevent external recording of video meetings or webinar

   4 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Dec 15, 2025

9. Remove background noise for calls connected to AI Receptionist

   12 votes

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   New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Dec 12, 2025

10. SMS usage of main RC number to be available for all users

    74 votes

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    Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 10, 2025

11. Allow call handling custom rules to forward calls to main phone number

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 5, 2025

12. Group Text Messaging

    102 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 26, 2025

13. IP Phone Do Not Disturb And Ring Groups

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Joseph supported this idea  ·  Nov 19, 2025

14. Change Fax Transmission Result sent number

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Joseph supported this idea  ·  Nov 3, 2025

15. Spanish language support with AI Recptionist

    16 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 3, 2025

16. disable the DND function

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Oct 29, 2025

17. Super Admin Can View any Message/FAX/Voicemail

    76 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Sep 19, 2025

18. CNAM for a mobile carrier

    107 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Sep 17, 2025

19. Ability to answer Apple Verification Calls

    75 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Sep 16, 2025

20. Continues Ring notifications for "Ring my phone when any user I am monitoring rings"

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Sep 8, 2025