Settings and activity

20 results found

1. Fax transmission notification to include copy of fax.

   102 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Jun 8, 2026

2. Feature to disable Beeping for Call Waiting in queues

   49 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Apr 28, 2026

3. Option to Disable Call Waiting Beep on Call Queue

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Apr 28, 2026

4. Remove "Create Group Text" as the default

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Jan 15, 2026

5. Receive missed call notification for delegated calls

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Sep 12, 2025

6. Add "Missed Call" handling to Delegate Line Groups

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Sep 12, 2025

7. Export of expanded call flow in Performance Reports

   22 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Apr 7, 2025

8. transfer

   • 

   69 votes

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   Under Review  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Apr 3, 2025

9. Block the ability to transfer calls from one site to another site

   26 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Jan 8, 2025

10. Allow for custom Dial by Name greeting.

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Thomas supported this idea  ·  Jan 8, 2025

11. Incoming caller ID for Internal calls

    10 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Thomas supported this idea  ·  Oct 29, 2024

12. Allow additional users to subscribe to a dashboard in Business Analytics

    12 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Thomas supported this idea  ·  Oct 21, 2024

13. Alert Ownership

    17 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Thomas supported this idea  ·  Oct 21, 2024

14. Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful

    16 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Thomas supported this idea  ·  Sep 17, 2024

15. Assign co-host in RingCentral Video

    90 votes

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    Future Consideration  ·  20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Thomas supported this idea  ·  Jul 23, 2024

16. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    186 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more about controlling user access to the accept queue calls feature here!

    Thomas supported this idea  ·  Mar 27, 2024

17. Add Copy button to pop out confirmation window hint pathways.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Thomas shared this idea  ·  Oct 19, 2022

18. Ability to change indicator colors

    1 vote

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Thomas shared this idea  ·  Oct 21, 2022

19. Realtime dashboard IVR widget

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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20. API token expiration and or failing

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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