← RingCentral Ideas

Settings and activity

14 results found

  1. Export of expanded call flow in Performance Reports

    20 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  2. transfer

    42 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  3. Block the ability to transfer calls from one site to another site

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  4. Allow for custom Dial by Name greeting.

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  5. Incoming caller ID for Internal calls

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  6. Allow additional users to subscribe to a dashboard in Business Analytics

    11 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  7. Alert Ownership

    17 votes
    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  8. Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful

    15 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  9. Assign co-host in RingCentral Video

    77 votes
    Future Consideration  ·  17 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  10. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Thomas supported this idea  · 

  11. Add Copy button to pop out confirmation window hint pathways.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Thomas shared this idea  · 

  12. Ability to change indicator colors

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Thomas shared this idea  · 

  13. Realtime dashboard IVR widget

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?

  14. API token expiration and or failing

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?