Settings and activity

16 results found

1. Receive missed call notification for delegated calls

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Sep 12, 2025

2. Add "Missed Call" handling to Delegate Line Groups

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Sep 12, 2025

3. Export of expanded call flow in Performance Reports

   21 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Apr 7, 2025

4. transfer

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   58 votes

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   Under Review  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Apr 3, 2025

5. Block the ability to transfer calls from one site to another site

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Jan 8, 2025

6. Allow for custom Dial by Name greeting.

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Jan 8, 2025

7. Incoming caller ID for Internal calls

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Oct 29, 2024

8. Allow additional users to subscribe to a dashboard in Business Analytics

   11 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Oct 21, 2024

9. Alert Ownership

   17 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Thomas supported this idea  ·  Oct 21, 2024

10. Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful

    16 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Thomas supported this idea  ·  Sep 17, 2024

11. Assign co-host in RingCentral Video

    84 votes

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    Future Consideration  ·  19 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Thomas supported this idea  ·  Jul 23, 2024

12. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    185 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more about controlling user access to the accept queue calls feature here!

    Thomas supported this idea  ·  Mar 27, 2024

13. Add Copy button to pop out confirmation window hint pathways.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Thomas shared this idea  ·  Oct 19, 2022

14. Ability to change indicator colors

    1 vote

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Thomas shared this idea  ·  Oct 21, 2022

15. Realtime dashboard IVR widget

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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16. API token expiration and or failing

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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