Settings and activity

25 results found

1. Apply Template Scheduler

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Shelley Daenzer supported this idea  ·  Mar 12, 2025

2. Allow All Contact Fields to be Searchable in the Glip/Jupiter/MVP App

   19 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Shelley Daenzer supported this idea  ·  Jan 30, 2025

3. Assign a ringtone to a number or group

   44 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Shelley Daenzer supported this idea  ·  Jan 24, 2025

4. Global Contact Sharing of your personal contacts to people in your company

   15 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shelley Daenzer supported this idea  ·  Oct 22, 2024

5. Call Wrap Up time set to 2 and 4 minutes

   22 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shelley Daenzer supported this idea  ·  Aug 29, 2024

6. User Status Visibility when Messaging is Turned Off in the RC App

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Shelley Daenzer supported this idea  ·  Aug 14, 2024

7. RingSense: Payment/Plan Option to extend 1yr Call Retention

   33 votes

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   Under Review  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Shelley Daenzer supported this idea  ·  Jul 16, 2024

8. dashboards data refresh time

   65 votes

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   Future Consideration  ·  4 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Shelley Daenzer supported this idea  ·  Jul 9, 2024

9. List of Wifi Supported Phones

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Shelley Daenzer shared this idea  ·  Apr 25, 2022

10. Allow Blocking Outbound Calls by Number

    178 votes

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    Under Review  ·  33 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Exclude Guests from MS Teams Company Contact Sync

    12 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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12. Create process for bulk user call park add

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Assign call queue membership, park locations, pickup groups, paging groups, etc. using User Settings Templates

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. - cx wants an option in the app to only show RingCentral only contacts in MS teams integration

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Differentiating Ring Tone for Incoming Calls

    117 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Allow separation of direct voicemail notification and shared voicemail notification.

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Set Intercom Feature In Bulk.

    64 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Voicemail-to-text to capture multiple languages concurrently

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. Enable a true DND presence sync

    171 votes

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    19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

20. Show DND status on Desk phone for colleagues to know.

    61 votes

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    Future Consideration  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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