← RingCentral Ideas

Settings and activity

75 results found

  1. Filter through SMS campaign numbers

    37 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  2. Search functionality to find number in TCR Campaigns

    20 votes
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  3. Increase TCR Filters, to include sites and departments

    23 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  4. Ability to turn off sharing Transcriptions

    9 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  5. User administrative and compliance reporting

    16 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  6. Dial-by-Name customization

    25 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  7. Automatically add new RingCentral numbers to TCR Campaign

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  8. Ability for Queue managers to be notified when call is waiting

    27 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  9. Ability to Include/Exclude CCRNs in Caller ID Restriction Settings on Service Web

    20 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  10. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    48 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  11. Option to remove main company number for outbound caller ID settings

    42 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  12. Admins need to control RingCentral app settings

    23 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  13. Have a report which shows all uses who have a divert on their phone

    26 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  14. Permanently minimize the AI Notes and Transcript box

    73 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is being developed. If you have AI Notes turned off, the app will remember this selection and prevent the pop up box. Current plan is to have this out by end of April.


    Thank you!

    Jordan supported this idea  · 

  15. Allow for custom Dial by Name greeting.

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  16. Block the ability to transfer calls from one site to another site

    21 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  17. Disable DTMF Codes/Shortcuts

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  18. Auto-Answer Calls

    26 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  19. Daily Filter in Dashboards

    6 votes
    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 

  20. Nice in Contact Call Analytics

    23 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jordan supported this idea  · 
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