Settings and activity

74 results found

1. Outbound Caller ID Drop-down Alphabetical

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Sep 3, 2024

2. Ability for chat group admins to add hashtags to chat groups

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   David shared this idea  ·  Jun 26, 2024

3. Auto enroll users to pre-defined chat groups based on their role

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   David shared this idea  ·  Jun 26, 2024

4. Having the ability to search contacts via company name using RingCentral Unified app

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   David supported this idea  ·  May 14, 2024

5. Upvoting System for Questions in Team Chats

   6 votes

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   0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   David shared this idea  ·  May 11, 2024

6. Transfer a Conference Call

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   David supported this idea  ·  May 1, 2024

7. Display user "accepting queue calls" status in the HUD.

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Apr 30, 2024

8. Multiple Voicemail Greetings

   230 votes

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   Future Consideration  ·  64 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Apr 30, 2024

9. Retain and Assign Site to Inventory Numbers

   47 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    186 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more about controlling user access to the accept queue calls feature here!

11. Improve the overall expereince of National and International whitelisting

    59 votes

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    6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

12. voicemail auditing by administrators

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Dial-in option for Webinar Attendees

    18 votes

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    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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14. Ability to Remove or Configure Dial-In Numbers in RCV

    14 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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15. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    32 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. text-to-speech feature for the disabled

    46 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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17. Transfer call queue voicemails to external number during business hours

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Analytics report for IVR key presses

    106 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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19. attach files in a chat while in a video meeting

    52 votes

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    Under Review  ·  6 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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20. Emergency dialing notification

    45 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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