Settings and activity

38 results found

1. Global HUD updates to users

   15 votes

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   4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  Oct 3, 2024

2. HUD List Vertical Format vs Horizontal Format option

   41 votes

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   New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Scott commented  ·  Oct 3, 2024  ·  Edit…  ·  Delete…

   Agreed! More flexibility over all how to arrange HUD users is a MUST!

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   Scott supported this idea  ·  Oct 3, 2024

3. Ability to Limit the RingCentral App to connect to our Public IP

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Mitel Do Not Disturb presence

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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5. Shared SMS were multiple users can receive and send SMS on specific number

   802 votes

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   165 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

   
   

   To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

   
   

   Thank you! 

6. Use the app in conjunction with a physical phone

   160 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This feature is currently in open beta and available for all!

7. Desk Phone and Desktop application Sync

   100 votes

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   Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Multiple RingCentral Profiles, Simultaneously Logged In

   394 votes

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   24 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you! Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?What is a must have piece of that vs. nice to have ?

   We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating… more

9. Allow option to record inbound calls but not internal calls (extension to extension)

   67 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Allow all users to use texting system with the company phone number

    23 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Customized ringtone for Desk phone

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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12. See calls and messages for more than 1 extension from the Application.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Make Call Pickup Groups available in the HUD when Deskphone Pairing is on

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Add Dinosaur Emojis to RingCentral Chat

    169 votes

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    5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

15. Ability for Cell phone app to have different ring assignment than desktop app

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. series meeting with two Event organizer, with the same rights

    18 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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18. Invite company team member to an active video call or screen share

    176 votes

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    Planned  ·  7 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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