Settings and activity

14 results found

1. Sync Real-Time Dashboard Edits After Sharing

   18 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Bryan supported this idea  ·  Jul 25, 2025

2. "Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

   30 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Thank you everyone for reporting this-- our Product team is reviewing resolutions now.

   Bryan supported this idea  ·  Jul 16, 2025

3. RC APP Status when on Webinar

   12 votes

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   1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Bryan supported this idea  ·  Jul 8, 2025

4. Replace Default “WORKING” State with More Accurate Status When Agents Lose Connection (e.g., Sleep/Idle Timeout)

   71 votes

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   Under Review  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Bryan supported this idea  ·  Jul 3, 2025

5. Allow for the global configuration of the "Pin the Window" that is now only available during an active call at the client level

   3 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bryan supported this idea  ·  Apr 14, 2025

6. Be able to update Name of CCRN Numbers via API using the Admin portal page

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   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bryan supported this idea  ·  Apr 14, 2025

7. Restrict users from changing the profile picture

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bryan supported this idea  ·  Apr 8, 2025

8. Make Analytics Call Length Records Match Call Logs Call Records.

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Bryan shared this idea  ·  Dec 27, 2024

9. Support for SSO across multiple Entra ID tenants.

   101 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bryan supported this idea  ·  Apr 22, 2024

10. MSI installer with Auto Update

    36 votes

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    8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html

    
    

    Bryan supported this idea  ·  Mar 15, 2024

11. Configure Caller ID of Forwarded Calls

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bryan supported this idea  ·  Mar 15, 2024

12. Audit Trail Enhancements

    244 votes

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    68 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Bryan supported this idea  ·  Mar 15, 2024

13. Only Offer Teams Plugin Download After Unable to Detect Plugin

    6 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Bryan supported this idea  ·  Mar 15, 2024

14. Dark mode in Teams causes incoming call rules page to be difficult to read on RC Teams Embedded App

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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