Settings and activity

55 results found

1. Disable all call forwarding in user extension

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Apr 23, 2025

2. SMS Opt-Out

   20 votes

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   2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Apr 8, 2025

3. Export of expanded call flow in Performance Reports

   23 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Apr 7, 2025

4. transfer

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   69 votes

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   Under Review  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Apr 2, 2025

5. Feature Request – SMS / Campaign History Activity Tracker

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 13, 2025

6. Add alert of adding a number to sms campaign

   2 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 13, 2025

7. Filter through SMS campaign numbers

   38 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 13, 2025

8. Ability for Queue managers to be notified when call is waiting

   28 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 10, 2025

9. Call waiting to apply on call queue members.

   74 votes

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   7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

   Hannah supported this idea  ·  Mar 10, 2025

10. Add ability to pull call waiting in queue

    22 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Mar 10, 2025

11. Completed Port in's

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Mar 3, 2025

12. Port In Order Status

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Mar 3, 2025

13. MS Teams VM Greetings

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Feb 4, 2025

14. Block the ability to transfer calls from one site to another site

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Jan 6, 2025

15. Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Dec 17, 2024

16. Allow Blocking Outbound Calls by Number

    204 votes

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    Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Nov 21, 2024

17. Reports to be edited by others

    23 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Apr 23, 2024

18. Support for SSO across multiple Entra ID tenants.

    144 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Hannah supported this idea  ·  Apr 18, 2024

19. Dial-in option for Webinar Attendees

    18 votes

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    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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20. Configure phone buttons for items other than Presence

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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