Settings and activity

179 results found

1. Block/Straight to Voicemail for all unkown callers

   2 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Harvie supported this idea  ·  Feb 21, 2025

2. Send unknown callers to voicemail

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Feb 21, 2025

3. Yealink Key Templates

   55 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Feb 10, 2025

4. Disable Incming SMS Only

   19 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Feb 5, 2025

5. Auto Assign New Users to HUD

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Feb 4, 2025

6. Automatic forwarding of calls to external number if there's an outage

   14 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 28, 2025

7. Apply key template on Presence for yealink device

   39 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 23, 2025

8. Ability to change the city location of a phone number

   26 votes

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   5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 22, 2025

9. i'm looking for ai summaries on past calls. I have recording and AI turned on for all calls

   7 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 21, 2025

10. ability to recieve fax directly to the email without assigning a user extension as the operator

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 6, 2025

11. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    36 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 6, 2025

12. Change Voicemail PIN

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 3, 2025

13. Move a Report and Subscription to another user

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 3, 2025

14. Enable AI transcription on Desk phone

    269 votes

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    Planned  ·  74 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 30, 2024

15. Allow Visibility to see which templates are assigned to a user

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 23, 2024

16. Group Owned Inbound Fax Only Phone Numbers

    21 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 20, 2024

17. Add Inbound Fax Analytics

    25 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 19, 2024

18. Remove or restrict option to choose "invisible" status

    24 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 17, 2024

19. Remove SMS Icon in Mobile App

    5 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 12, 2024

20. Shared SMS were multiple users can receive and send SMS on specific number

    1,359 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Harvie supported this idea  ·  Dec 12, 2024