Settings and activity

173 results found

1. Ability to change the city location of a phone number

   23 votes

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   5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 22, 2025

2. i'm looking for ai summaries on past calls. I have recording and AI turned on for all calls

   7 votes

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   New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 21, 2025

3. ability to recieve fax directly to the email without assigning a user extension as the operator

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 6, 2025

4. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

   36 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 6, 2025

5. Change Voicemail PIN

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 3, 2025

6. Move a Report and Subscription to another user

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Jan 3, 2025

7. Enable AI transcription on Desk phone

   226 votes

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   Planned  ·  63 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 30, 2024

8. Allow Visibility to see which templates are assigned to a user

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 23, 2024

9. Group Owned Inbound Fax Only Phone Numbers

   21 votes

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   Future Consideration  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Dec 20, 2024

10. Add Inbound Fax Analytics

    24 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 19, 2024

11. Remove or restrict option to choose "invisible" status

    21 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 17, 2024

12. Remove SMS Icon in Mobile App

    5 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 12, 2024

13. Shared SMS were multiple users can receive and send SMS on specific number

    1,352 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Harvie supported this idea  ·  Dec 12, 2024

14. Auto Text from IVR menu

    5 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 11, 2024

15. wanted to have options for the transfer the call for the 2 participant that she merged call

    3 votes

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    Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 6, 2024

16. Substitute Caller ID for SMS

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 5, 2024

17. Allow SMS Outbound Caller ID Change

    56 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Dec 5, 2024

18. Allow Custom Rule templates to be applied at the Site/IVR side.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 26, 2024

19. Disable internal calls for some users

    11 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 26, 2024

20. Better default IVR voice

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Nov 25, 2024