Settings and activity

189 results found

1. Calling all Phone Numbers at Once for Emergency Purposes

   5 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 7, 2025

2. Use same email address use for multiple extensions

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 5, 2025

3. Needs to have way to receive an SMS Msg across multiple extensions....A bank can only send 2FA to one phone number but more than one use...

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 5, 2025

4. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   163 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 5, 2025

5. Ability to use one email to activate multiple user/extension

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 5, 2025

6. Option to add other status updates for agents

   2 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 5, 2025

7. Create auxiliar status (login time, logged out, lunch, break of the agents)

   8 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 5, 2025

8. Phone Status Labels

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 5, 2025

9. RingCentral App Status

   19 votes

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   New  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 5, 2025

10. Outbound Caller ID Name on Call Queue

    23 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Feb 21, 2025

11. Block/Straight to Voicemail for all unkown callers

    2 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Feb 21, 2025

12. Send unknown callers to voicemail

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Feb 21, 2025

13. Yealink Key Templates

    57 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Feb 10, 2025

14. Disable Incming SMS Only

    21 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Feb 5, 2025

15. Auto Assign New Users to HUD

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Feb 4, 2025

16. Automatic forwarding of calls to external number if there's an outage

    17 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 28, 2025

17. Apply key template on Presence for yealink device

    42 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 23, 2025

18. Ability to change the city location of a phone number

    27 votes

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    5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 22, 2025

19. i'm looking for ai summaries on past calls. I have recording and AI turned on for all calls

    7 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 21, 2025

20. ability to recieve fax directly to the email without assigning a user extension as the operator

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Jan 6, 2025