Settings and activity

108 results found

1. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   123 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  May 12, 2025

2. Multi-tenant sites

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  May 8, 2025

3. Change Phone number location without changing the number

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  May 7, 2025

4. Increase the Lines For Pick up Setting & Member in a call queue Increase from 25 to 50 or more.....

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  May 6, 2025

5. Increase Maximum Callers from 25 in the Call queue

   9 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  May 6, 2025

6. Filter receive SMS/ MMS to automatically block unwanted messages.

   5 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  May 5, 2025

7. Automatically save customer information and Add as contact

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  Apr 22, 2025

8. IVR Routing: Return Call to Dialed Number When Keypress is Selected in IVR

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  Apr 14, 2025

9. Preview of new chat and SMS sent to email

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Arcel Geonzon supported this idea  ·  Apr 10, 2025

10. Allow SMS Outbound Caller ID Change

    55 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Apr 10, 2025

11. Increase conference call limit to more than 4 participants in desk phone

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Apr 9, 2025

12. Voicemail Response Time Limit

    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Apr 4, 2025

13. Email sent for a call recording transcription and the audio file attach to email

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Mar 28, 2025

14. Email sent for a call recording transcription and the audio file attach to email

    4 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Mar 28, 2025

15. Assign Call Delegation Assistants or Delegates on a user extension that is part of the call queue

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Mar 26, 2025

16. Increase Company contact limit

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Mar 14, 2025

17. Access Analytics Reports and Call Queue Admin without changing the role and permission

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Mar 13, 2025

18. Toll free to Digital Line

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Mar 7, 2025

19. Retain the main number as SMS outbound caller id.

    43 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Mar 5, 2025

20. ability to disable call recording

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Arcel Geonzon supported this idea  ·  Mar 4, 2025