Settings and activity

13 results found

1. Enable AI transcription on Desk phone

   281 votes

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   Planned  ·  78 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  May 11, 2026

2. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

   23 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  May 8, 2026

3. Allow setting the Company Fax/SMS Recipient to a call queue

   43 votes

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   Future Consideration  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  May 4, 2026

4. Add the ability to create, edit, and delete contacts one at a time directly within the External Shared Contacts Directory.

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Apr 8, 2026

5. SMS CNAM

   28 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 15, 2025

6. Intercom

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Dec 10, 2025

7. Shared External Contacts Limits

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Dec 9, 2025

8. Enable DND Sync for the Yealink Phone Model Yealink T48U and W76P

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Nov 13, 2025

9. Improved Caller ID Display for Incoming Calls

   21 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Nov 11, 2025

10. Being kicked from Teams calls when receiving a RingCentral call

    7 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Oct 30, 2025

11. Documents Preview

    •  

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Oct 21, 2025

12. Option to submit ticket through email

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Oct 21, 2025

13. Timeout feature in IVR Menu

    20 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jul 22, 2024