Settings and activity

41 results found

1. retrieving deleted SMS

   32 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 31, 2025

2. Being kicked from Teams calls when receiving a RingCentral call

   7 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 29, 2025

3. Option to submit ticket through email

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 20, 2025

4. Documents Preview

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   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 17, 2025

5. Automatic Call Transfer Post-Answer Without User Intervention

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 9, 2025

6. RC App print to fax plug-in for multiple attachments

   14 votes

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   New  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Jun 12, 2025

7. Improved Caller ID Display for Incoming Calls

   24 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Apr 21, 2025

8. AI call summary in the admin portal

   28 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Apr 2, 2025

9. Enable AI transcription on Desk phone

   305 votes

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   Planned  ·  86 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 17, 2025

10. Sync RingCentral Desktop Application With RingCX

    332 votes

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    Planned  ·  28 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Mar 11, 2025

11. Allow non-Admins to disable the AI Assistant feature on their individual extesnions/profile

    9 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Mar 5, 2025

12. Emergency Setup for Outages

    19 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Don shared this idea  ·  Jan 27, 2025

13. CNAM feature for Canada

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    118 votes

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    Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Dec 30, 2024

14. Multiple recipient for faxes and SMS

    261 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Oct 16, 2024

15. add HUD feature to apple iphone app.

    123 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 19, 2024

16. SMS Monitoring

    63 votes

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    10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 13, 2024

17. Caller ID for every extension

    91 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

18. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    168 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

19. Restrict Standard User To modify Setting

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

20. Separate ring for Desktop app and Mobile app

    224 votes

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    37 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Don supported this idea  ·  Aug 21, 2024