Settings and activity

35 results found

1. Improved Caller ID Display for Incoming Calls

   21 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Apr 21, 2025

2. AI call summary in the admin portal

   28 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Apr 2, 2025

3. Enable AI transcription on Desk phone

   289 votes

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   Planned  ·  82 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 17, 2025

4. Sync RingCentral Desktop Application With RingCX

   327 votes

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   Planned  ·  27 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 11, 2025

5. Allow non-Admins to disable the AI Assistant feature on their individual extesnions/profile

   9 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Mar 5, 2025

6. Emergency Setup for Outages

   19 votes

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   New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Don shared this idea  ·  Jan 27, 2025

7. CNAM feature for Canada

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   116 votes

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   Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Dec 30, 2024

8. Multiple recipient for faxes and SMS

   258 votes

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   Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Oct 16, 2024

9. add HUD feature to apple iphone app.

   123 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Don supported this idea  ·  Sep 19, 2024

10. SMS Monitoring

    59 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 13, 2024

11. Caller ID for every extension

    89 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

12. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    167 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

13. Restrict Standard User To modify Setting

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Don supported this idea  ·  Sep 5, 2024

14. Separate ring for Desktop app and Mobile app

    221 votes

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    36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
    Don supported this idea  ·  Aug 21, 2024

15. sort sent messages from different numbers

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Don shared this idea  ·  May 1, 2024