Settings and activity

79 results found

1. Assign co-host in RingCentral Video

   88 votes

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   Future Consideration  ·  20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Aug 4, 2025

2. Provide details of numbers who have reported the customer's SMS as Spammy

   4 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jul 25, 2025

3. Incoming Call Announcement - Press 1 - Disable for Queues

   74 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jul 17, 2025

4. SMS Recipient Removal in Call Queues

   13 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jul 2, 2025

5. Separate ring for Desktop app and Mobile app

   217 votes

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   36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   Charisse Anne supported this idea  ·  Jun 17, 2025

6. Display blocked calls in call log

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jun 17, 2025

7. Alert or indicator that a call is on hold.

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jun 13, 2025

8. Ability to make /change /edit custom rule within the app

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jun 13, 2025

9. Call Monitoring feature for mobile app (IOS and Android)

   28 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jun 11, 2025

10. Monitor HUD on android RC mobile app

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jun 11, 2025

11. Ability to **respond** to short code SMS messages.

    177 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  May 23, 2025

12. Automatic Opt-out SMS Template for Ringcentral Desktop app

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  May 14, 2025

13. Enhanced Call Reports for Call Queue

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  May 13, 2025

14. Disable Users to change the login password

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 24, 2025

15. users login/logout audit

    13 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 21, 2025

16. Disable greeting for internal calls

    9 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 11, 2025

17. Bypass Extension Greeting Internal call trnasfers

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 11, 2025

18. "Ability to retain the initial call queue name when transferring to another call queue."

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 10, 2025

19. Restore deleted text messages

    78 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Apr 1, 2025

20. a way to see calls ignored by agents

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Mar 5, 2025