Settings and activity

27 results found

1. Fax Preview When Sending Fax through Softphone

   11 votes

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   New  ·  3 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Oct 17, 2025

2. Ability to hide names and total number of participants from other participants

   3 votes

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   Under Review  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 22, 2025

3. Admin ability to disable the AI feature on company account.

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 15, 2025

4. Shared SMS were multiple users can receive and send SMS on specific number

   1,244 votes

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Robert supported this idea  ·  Aug 26, 2025

5. Ability to dial out using IVN as outbound caller ID

   7 votes

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   New  ·  3 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Aug 15, 2025

6. Ability to access faxes for all extensions under one or multiple users/app

   13 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Aug 6, 2025

7. Show Caller Name and Number on outbound call

   3 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Jul 11, 2025

8. Setup Multiple Voicemail Recipients

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Jul 10, 2025

9. Allow AI Receptionist to be a member of a Call Queue.

   6 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Jun 25, 2025

10. Access Fax sent to Message-Only Extension in RingCentral app

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 25, 2025

11. Be able to change the number of times prompt or company greeting is being played

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 17, 2025

12. Admin can Change User's Status via Ringcentral App

    14 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 16, 2025

13. Disable "AI is taking notes" when on call

    163 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    
    

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    
    

    Thank you!

    Robert supported this idea  ·  Jun 5, 2025

14. Personalize CNAM for a phone number or user extension

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 22, 2025

15. RC Fax account forwarding to external fax number

    27 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 21, 2025

16. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    98 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 20, 2025

17. Allow multiple accounts to run simultaneously on app / cell phone

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 8, 2025

18. call forwarding for external number let ringcentral system take over the handling of calls for external number

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 6, 2025

19. Notification for Returned Missed Calls

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 2, 2025

20. Download SMS via RC App.

    33 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Apr 14, 2025