Settings and activity

35 results found

1. Set call queue as member for another call queue

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Robert shared this idea  ·  Jan 30, 2026

2. Ability to **respond** to short code SMS messages.

   175 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Jan 19, 2026

3. Continue using the the RC desktop phone app

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Jan 9, 2026

4. Extend the duration of on demand call recording and automatic call recording in server.

   15 votes

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   New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Jan 7, 2026

5. Caller ID number should not be visible to the recipient.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Jan 5, 2026

6. SMS CNAM

   27 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Jan 2, 2026

7. Ability to have SMS/Fax recepient in IVR extension

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Dec 3, 2025

8. Allow More Than 10,000 Contacts

   62 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Dec 1, 2025

9. Forward received images/videos via SMS to other users/numbers.

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Nov 20, 2025

10. Fax Preview When Sending Fax through Softphone

    12 votes

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    New  ·  3 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Oct 17, 2025

11. Ability to hide names and total number of participants from other participants

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 22, 2025

12. Admin ability to disable the AI feature on company account.

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Sep 15, 2025

13. Shared SMS were multiple users can receive and send SMS on specific number

    1,355 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Robert supported this idea  ·  Aug 26, 2025

14. Ability to dial out using IVN as outbound caller ID

    8 votes

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    New  ·  3 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Aug 15, 2025

15. Ability to access faxes for all extensions under one or multiple users/app

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Aug 6, 2025

16. Show Caller Name and Number on outbound call

    3 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jul 11, 2025

17. Setup Multiple Voicemail Recipients

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jul 10, 2025

18. Allow AI Receptionist to be a member of a Call Queue.

    9 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 25, 2025

19. Access Fax sent to Message-Only Extension in RingCentral app

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 25, 2025

20. Be able to change the number of times prompt or company greeting is being played

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 17, 2025