Settings and activity

29 results found

1. Ability to have SMS/Fax recepient in IVR extension

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Dec 3, 2025

2. Allow More Than 10,000 Contacts

   60 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Dec 1, 2025

3. Forward received images/videos via SMS to other users/numbers.

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Nov 20, 2025

4. Fax Preview When Sending Fax through Softphone

   11 votes

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   New  ·  3 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Oct 17, 2025

5. Ability to hide names and total number of participants from other participants

   3 votes

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   Under Review  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 22, 2025

6. Admin ability to disable the AI feature on company account.

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Sep 15, 2025

7. Shared SMS were multiple users can receive and send SMS on specific number

   1,354 votes

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Robert supported this idea  ·  Aug 26, 2025

8. Ability to dial out using IVN as outbound caller ID

   8 votes

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   New  ·  3 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Aug 15, 2025

9. Ability to access faxes for all extensions under one or multiple users/app

   13 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Robert supported this idea  ·  Aug 6, 2025

10. Show Caller Name and Number on outbound call

    3 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jul 11, 2025

11. Setup Multiple Voicemail Recipients

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jul 10, 2025

12. Allow AI Receptionist to be a member of a Call Queue.

    7 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 25, 2025

13. Access Fax sent to Message-Only Extension in RingCentral app

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 25, 2025

14. Be able to change the number of times prompt or company greeting is being played

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 17, 2025

15. Admin can Change User's Status via Ringcentral App

    14 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  Jun 16, 2025

16. Disable "AI is taking notes" when on call

    166 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    
    

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    
    

    Thank you!

    Robert supported this idea  ·  Jun 5, 2025

17. Personalize CNAM for a phone number or user extension

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 22, 2025

18. RC Fax account forwarding to external fax number

    29 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 21, 2025

19. Allow multiple accounts to run simultaneously on app / cell phone

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 8, 2025

20. call forwarding for external number let ringcentral system take over the handling of calls for external number

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Robert supported this idea  ·  May 6, 2025