Settings and activity

96 results found

1. Shared SMS were multiple users can receive and send SMS on specific number

   1,357 votes

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   315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

   Florence supported this idea  ·  Jun 7, 2025

2. Capability to retrieve deleted sms for deleted extensions.

   27 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  May 31, 2025

3. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  May 13, 2025

4. AI Receptionist

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Florence shared this idea  ·  May 5, 2025

5. Give callers the option to press x to escape from queue.

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  May 4, 2025

6. Use Company Fax as Caller ID even assigned to user extension directly

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Apr 29, 2025

7. Viewing failed fax attachments

   20 votes

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   New  ·  7 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Apr 14, 2025

8. Incoming Call Announcement - Press 1 - Disable for Queues

   74 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Mar 31, 2025

9. Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

   35 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Florence commented  ·  Mar 28, 2025  ·  Edit…  ·  Delete…

   HUD should be available for IOS device.

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   Florence supported this idea  ·  Mar 28, 2025

10. Feature Request: Show outgoing fax number for every user

    25 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Mar 18, 2025

11. Filter Dates in Fax message in Glip

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Mar 18, 2025

12. Enable to see the message history while entering the phone number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Mar 3, 2025

13. Bulk User Upload prerequisites/requirements

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Feb 21, 2025

14. Add User Caller ID option: ability to select User's Name as a Caller ID

    29 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Feb 17, 2025

15. SMS CNAM

    28 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Feb 15, 2025

16. All history or logs in contacts

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Feb 15, 2025

17. Mute incoming call notifications while currently on a call

    574 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio
    Florence supported this idea  ·  Feb 2, 2025

18. Delete Fax Messages

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Jan 31, 2025

19. delay connecting the call

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Jan 23, 2025

20. Phone Call Code for Verification for Canada Account

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Jan 11, 2025