Settings and activity

95 results found

1. Capability to retrieve deleted sms for deleted extensions.

   26 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Florence supported this idea  ·  May 31, 2025

2. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  May 13, 2025

3. AI Receptionist

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Florence shared this idea  ·  May 5, 2025

4. Give callers the option to press x to escape from queue.

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  May 4, 2025

5. Use Company Fax as Caller ID even assigned to user extension directly

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Apr 29, 2025

6. Viewing failed fax attachments

   20 votes

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   New  ·  7 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Apr 14, 2025

7. Incoming Call Announcement - Press 1 - Disable for Queues

   72 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Mar 31, 2025

8. Presence (or HUD) available on the RingCentral Mobile App so that I can answer a call on behalf of someone

   35 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Florence commented  ·  Mar 28, 2025  ·  Edit…  ·  Delete…

   HUD should be available for IOS device.

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   Florence supported this idea  ·  Mar 28, 2025

9. Feature Request: Show outgoing fax number for every user

   24 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Florence supported this idea  ·  Mar 18, 2025

10. Filter Dates in Fax message in Glip

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Mar 18, 2025

11. Enable to see the message history while entering the phone number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Mar 3, 2025

12. Bulk User Upload prerequisites/requirements

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Feb 21, 2025

13. Add User Caller ID option: ability to select User's Name as a Caller ID

    26 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Feb 17, 2025

14. SMS CNAM

    27 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Feb 15, 2025

15. All history or logs in contacts

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Feb 15, 2025

16. Mute incoming call notifications while currently on a call

    574 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio
    Florence supported this idea  ·  Feb 2, 2025

17. Delete Fax Messages

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Jan 31, 2025

18. delay connecting the call

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Florence shared this idea  ·  Jan 23, 2025

19. Phone Call Code for Verification for Canada Account

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Jan 11, 2025

20. Voicemail recording capability to Message only Extension

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Florence supported this idea  ·  Jan 9, 2025