Settings and activity

74 results found

1. Callback Configuration

   11 votes

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   New  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Charllote supported this idea  ·  Jun 24, 2026

2. Add Device for BYOC Numbers

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Jun 10, 2026

3. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

   15 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

   Thank you for the feedback! We will consider this in one of our future releases and absolutely looking forward to supporting the new Outlook.

   Charllote supported this idea  ·  Jun 10, 2026

4. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Jun 5, 2026

5. Presence Keys to function as selectable outbound line identities rather than direct dial targets.

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Charllote shared this idea  ·  Jun 4, 2026

6. Able to send/receive faxes as RTF or TXT

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Jun 3, 2026

7. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Charllote shared this idea  ·  May 27, 2026

8. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

   31 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  May 8, 2026

9. See users who have used the RingCentral Integration for HubSpot

   3 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Charllote shared this idea  ·  Apr 29, 2026

10. Google Verified SMS

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Apr 13, 2026

11. Consolidate multiple user accounts or phone numbers into a single SIP connection

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Mar 24, 2026

12. Support for group SMS

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Mar 23, 2026

13. Support the new Yealink WH64 DECT Headset series as listed recommended headsets for RingCentral application

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Mar 19, 2026

14. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

    18 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Mar 13, 2026

15. Customize Cisco deskphone's key lay out

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Mar 13, 2026

16. Support Customizing soft keys on Cisco Phones

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Mar 13, 2026

17. Documentation for Call Disposition / Call Result field values in RingCentral for Salesforce

    7 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Mar 11, 2026

18. AI Notes user access

    16 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 26, 2026

19. Bypass AI Receptionist Greeting

    14 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 26, 2026

20. Option in Admin portal to sort Outgoing Fax from Busy, Sent and Unknown

    8 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 25, 2026