Settings and activity

133 results found

1. Limit users access to call recording

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Feb 3, 2026

2. Enable AI Receptionist Integration with External Systems for Order Status Inquiries

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jan 26, 2026

3. Forward Specified caller ID to external number from call group

   15 votes

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   Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jan 26, 2026

4. Caller ID name should be visible for Toll Free

   152 votes

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   Future Consideration  ·  30 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jan 9, 2026

5. Option to receive fax on online account and application when using ATA

   11 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jan 8, 2026

6. Share MAC audio in the RingCentral Video Meeting

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jan 8, 2026

7. Add more characters on email notification address.

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jan 7, 2026

8. SMS Text Message Content word filtering? want to turned it off.

   36 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jan 7, 2026

9. Integrate WhatsApp to MVP plans

   77 votes

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   New  ·  13 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jan 2, 2026

10. Delete bulk messages/Conversation in Unified App

    153 votes

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    Future Consideration  ·  59 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Jan 2, 2026

11. Group SMS - Enable the ability to see all replies from internal numbers in a Group SMS thread that involves an external number.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 31, 2025

12. Visibility of missed calls from call queue on the RingCentral app

    67 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 30, 2025

13. Feature to have Super Admin the ability to delete another user's SMS without logging in as that specific user

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 29, 2025

14. Be able to modify permissions when creating Custom Role

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    6 votes

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    0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 26, 2025

15. Multiple recipient for faxes and SMS

    258 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 22, 2025

16. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    211 votes

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    Planned  ·  44 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 22, 2025

17. Language Translation in RC APP

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 22, 2025

18. Admin Visibility for Auto-Reply SMS Settings

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 19, 2025

19. Automatic Fax forwarding to a number

    18 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 19, 2025

20. Restrict Outbound Calls | Only Allow Outbound Calls to Assigned Numbers

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Dec 17, 2025