← RingCentral Ideas

Settings and activity

38 results found

  1. Copy IVR Menu

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  2. Enable AI transcription on Desk phone

    113 votes
    Planned  ·  32 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  3. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

    33 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  4. Schedule Templates

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  5. Set Intercom Feature In Bulk.

    58 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  6. Bulk Edit Phone Number Information

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  7. Generate report for users with custom voicemail greeting

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  8. Outbound Caller ID options on deskphone pairing

    8 votes
    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ryan supported this idea  · 

  9. Call control -- transfer calls by drag and drop

    15 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  10. Make selected user more prominent

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  11. Timeout feature in IVR Menu

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  12. Bulk Disable and Delete Call Queues

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  13. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    95 votes
    Implemented  ·  11 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  14. Looking to arrange HUD by Dept/group

    94 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Ryan supported this idea  · 

  15. Allow Using the Hold Button on the Desk Phone

    37 votes
    Future Consideration  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  16. Choose default Tab in Teams 2.0 Integration

    5 votes
    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  17. MS Teams embeddable app to choose default tab

    3 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Ryan supported this idea  · 

  18. Position in Queue Announcement

    38 votes
    Planned  ·  6 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    An error occurred while saving the comment
    Ryan commented  · 

    Must needed feature.

    Ryan supported this idea  · 
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