Settings and activity

37 results found

1. Enable AI transcription on Desk phone

   283 votes

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   Planned  ·  78 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

2. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   58 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

3. Schedule Templates

   10 votes

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   New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

4. Set Intercom Feature In Bulk.

   65 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

5. Bulk Edit Phone Number Information

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

6. Generate report for users with custom voicemail greeting

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

7. Outbound Caller ID options on deskphone pairing

   11 votes

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   New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

8. Call control -- transfer calls by drag and drop

   18 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

9. Make selected user more prominent

   •  

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

10. Timeout feature in IVR Menu

    20 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

11. Bulk Disable and Delete Call Queues

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

12. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    114 votes

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

13. Looking to arrange HUD by Dept/group

    100 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

14. Call controls for RingCX calls with desk phone pairing

    61 votes

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    Planned  ·  9 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

15. Choose default Tab in Teams 2.0 Integration

    5 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

16. MS Teams embeddable app to choose default tab

    3 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

17. Position in Queue Announcement

    52 votes

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    Implemented  ·  7 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Ryan commented  ·  Jul 30, 2024  ·  Edit…  ·  Delete…

    Must needed feature.

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    Ryan supported this idea  ·  Jul 30, 2024