Settings and activity

38 results found

1. Copy IVR Menu

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ryan supported this idea  ·  Jan 16, 2025

2. Enable AI transcription on Desk phone

   196 votes

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   Planned  ·  56 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

3. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   48 votes

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   New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

4. Schedule Templates

   5 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

5. Set Intercom Feature In Bulk.

   62 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

6. Bulk Edit Phone Number Information

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

7. Generate report for users with custom voicemail greeting

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

8. Outbound Caller ID options on deskphone pairing

   10 votes

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   New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

9. Call control -- transfer calls by drag and drop

   17 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Jan 16, 2025

10. Make selected user more prominent

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    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

11. Timeout feature in IVR Menu

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

12. Bulk Disable and Delete Call Queues

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

13. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    110 votes

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    Planned  ·  15 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

14. Looking to arrange HUD by Dept/group

    98 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

15. Allow Using the Hold Button on the Desk Phone

    44 votes

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    Under Review  ·  5 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

16. Choose default Tab in Teams 2.0 Integration

    5 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

17. MS Teams embeddable app to choose default tab

    3 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Nov 8, 2024

18. Position in Queue Announcement

    48 votes

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    Implemented  ·  7 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Ryan commented  ·  Jul 30, 2024  ·  Edit…  ·  Delete…

    Must needed feature.

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    Ryan supported this idea  ·  Jul 30, 2024