Settings and activity
29 results found
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5 votes
Zach Lazatin
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9 votesZach Lazatin
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27 votes
An error occurred while saving the comment Zach Lazatin
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8 votes
An error occurred while saving the comment Zach Lazatin
commented
Our customer, Brevard Workforce Development, requested the ability to retain their legacy extension 0511, which starts with “0.” Currently, RingCentral does not allow extensions beginning with “0,” creating challenges during migration from their old phone system.
We fully support this feature request and encourage prioritization, as it will help businesses maintain continuity, reduce internal confusion, and minimize support escalations.
Zach Lazatin
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1 voteZach Lazatin
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16 votesZach Lazatin
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1 voteZach Lazatin
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42 votesZach Lazatin
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8 votesZach Lazatin
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169 votesZach Lazatin
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6 votesZach Lazatin
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55 votes
An error occurred while saving the comment Zach Lazatin
commented
Implement a functionality that allows users to manually add contacts, which are then automatically synchronized and added to the contact lists of other designated users within the organization.
Benefits:
- Streamlined contact management across teams
- Reduced duplication of effort in maintaining contact lists
- Improved consistency of contact information
- Enhanced collaboration and communication efficiencyProposed Implementation:
- Add a "Shared Contact" option when creating new contacts
- Allow users to specify which groups or individuals should receive the shared contact
- Implement real-time synchronization of shared contacts across user accounts
- Provide options for editing and removing shared contacts with appropriate permissionsPlease consider this feature to improve our contact management system and overall user experience.
Zach Lazatin
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72 votesZach Lazatin
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1 voteZach Lazatin
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2 votesZach Lazatin
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8 votesZach Lazatin
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15 votesZach Lazatin
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1 voteZach Lazatin
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10 votesZach Lazatin
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20 votesZach Lazatin
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The customer requested a feature to create a custom role that allows specific users to access call recordings. The role should also provide the ability to select which users’ recordings are accessible, giving granular control over call recording access.
Current Limitation:
Our system does not currently support creating such a custom role or selectively granting access to call recordings.
Recommendation:
Consider implementing a feature to define a custom role for call recording access with selective user permissions to enhance administrative control and security.